Location: 100% Remote – US Home Based

We give you a world of potential

We have an exciting permanent full-time role available, and we are looking for a talented and motivated OpenShift and Linux Support Engineer to join our team in the US, with the opportunity to work remotely.

This position sits within our Computershare Technology Services (CTS) business, supporting one of our largest global business units.

If you are someone who has a passion for technology, a desire to work as a part of an agile team, and you’re looking for a company that will give you great variety and progression, then look no further as this role may be for you!

A role you will love

As an OpenShift & Linux Support Engineer, you will be responsible for analyzing user and technical problems across a wide range of both internal and external facing applications, and executing regular deployments for the same suite of applications. As a member of the team, you will be responsible for maintaining the appropriate Windows and Linux Server Environments, SSL and NetScaler Configuration as well as the delivery of internal projects.

Other key responsibilities include:

• Manage Computershare’s build and deployment platforms and utilizing them to drive towards continuous delivery.
• Enhance existing processes, including automation.
• Provide support and incident resolution to the Business escalated via the ‘Service Now’ system.
• Deliver exceptional service and resolve incident and requests within SLA or agreed timescales.
• Work closely with Infrastructure, Network and delivery teams to provide stable, highly efficient virtual and cloud platforms.
• Participate in on call rotation along with weekend events (such as Disaster Recovery tests and Production Event Weekends).
• Manage Windows and Linux Server-based hosted environments, including:
  • New Environment Builds
  • Deployment
  • Patching
  • NetScaler Configuration
  • Monitoring, etc.
• Deploying and Maintaining Computershare’s Software (built on the Java and .NET stacks, leveraging Oracle and SQL Server Databases).
• Liaising with DevOps and Development Teams to ensure consistent delivery of software services.
• Automation and Process Improvement scripting using PowerShell.

What will you bring to the role?

• Minimum of 3 years of experience with supporting day-to-day platforms and products.
• Minimum of 2 years working with OpenShift container platforms.
• Working knowledge of Linux: Red Hat Enterprise Linux, Red Hat OpenShift, Oracle Linux 7.
• Knowledge of the IT infrastructure (hardware, databases, operating systems, local area networks, etc.) within a related industry.
• Excellent communication, organizational, and time management skills.
• Works well both in a team, and independently.
• Fundamental Experience in Java and JBOSS Application Server management (IIS, Windows Services, Scheduled Tasks etc).

A company to be proud of

Computershare (CPU) is a world leader in financial administration with over 14,000 employees across 21 different countries delivering expertise to over 40,000 clients. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere.

Rewards designed for you

Employee Share Plan. Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.

Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family.

Save for Your Future. We will support you along your retirement savings journey.

Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

Employee Discounts. We’ve partnered with other organisations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops.

Extra Rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

Compensation. $100,000 - $130,000 per year USD depending on experience.

A diverse and inclusive place to work

Computershare celebrates the diversity of our people, and we welcome applications from everyone.

We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers’ needs to allow us to drive better outcomes.

We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at TalentAcquisition@computershare.com detailing your requirements and contact information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

Covid-secure
We’ve kept our business running during the pandemic by moving most of our employees to remote working, and by creating and maintaining a safe environment for those people who need to be in the office. We carefully limit the amount of people at our locations and ensure that those who cannot work remotely are kept safe with proper distancing and protective equipment.

In most circumstances we are currently performing interviews, assessments, and background checks online to ensure the safety of everyone involved. Should you be successful in securing a role and it can be performed from home, we will arrange for equipment to be sent to you and your onboarding and training will be provided remotely.

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