Job description

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.

Position Title: HRIS & HR Operations Lead

Duties & Responsibilities:

• Supports strategic development, configuration, and management of HR systems to achieve efficiency/efficacy.
• Partners with HR & Talent Acquisition SMEs to develop HR system roadmap that aligns and supports overall HR and business strategies
• Directly supervises a team of HR Specialists and HRIS analysts for tier 0 – Tier 2 processing within HR Operations that includes “hire to retire” processes
• Manages and oversees the maintenance and accuracy of employee data and reporting with HRIS system (currently Dayforce)
• Manages the case management system (Zendesk) to ensure timely and accurate resolution of HR and payroll inquiries
• Manages the administration processes for the annual benefit open enrollment period
• Analyzes data to drive and support HR strategies
• Presents data and analysis appropriate at all levels of the organization
• Develops a thorough understanding of, and act as a key resource for, all HR systems and related processes.
• Manages data integration with other platforms and vendors
• Manages process design/redesign, system and workflow enhancements, maintenance, support, and training.
• Recommends process and customer service improvements by developing innovative solutions.
• Point of contact for system users; develops/maintains documentation for all processes; manage vendors.
• Implements data integrity audits and design/implement strategy to ensure data integrity.

Required Skills:

• Proven track record implementing, operating &/or managing best-in-class HCM platforms.
• Analytical with strong project management, problem-solving and critical thinking skills.
• Strong client service skills; ability to establish and maintain effective working relationships.
• Collaborate with functional and technical staff, both internal and external, to achieve required results.
• Ability to prioritize and handle multiple tasks/projects simultaneously.
• A positive attitude and willingness to do what it takes to get the job done on time.
• Excellent oral and written communication skills.
• A high level of proficiency with Microsoft Excel is required

Qualifications:
Education: Bachelor’s degree in technology/HRIS or related field or equivalent experience required.
Experience: Minimum of 3 years HRIS experience; 5-7 years preferred. 1-3 years of HR management experience.

Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides the following reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an e-Verify participant.

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