LOOKING TO JOIN A FAMILY ORIENTED TEAM???

APPLY TODAY AND HAVE THE OPPORTUNITY TO BECOME PART OF OUR FAMILY TOMORROW!!!!!

Red Lion Bus is now hiring for a full time Contract Manager (NON CDL)!

POSITION SUMMARY:

Under limited supervision, plan, direct, and supervise the work activities, customer satisfaction, profitability, and assist in the day-to-day operations and management of a branch in this office position. This position will require regular driving in the morning and afternoon routes.

Essential Duties & Responsibilities:·

• Direct day-to-day operations within the framework of the company’s Operations Excellence Program by overseeing scheduling, routing, billing, payroll, accounts receivable and other activities
• Assist with handling problems concerning students, parents, school officials, and employees
• Review and monitor operations, communications, and relations with customers in areas of dispatch performance, driver training, routing, and safety matters
• Identify and resolve barriers to efficient delivery of services, developing objective tools to measure performance, and customer service levels
• Communicate with employees regarding site and company goals, objectives, and policies
• Oversee administration and compliance with the company handbook and resolve labor/employee issues Implement programs and initiatives based on sound and proactive employee relations designed to maintain a union-free environment
• Control site financial matters reviewing and approving invoices, billings, driver payrolls, and accounts receivable
• Coach and provide day-to-day supervision to drivers. Ensure that recruitment and selection practices conform to company policy and employment legislation. Administers employee recognition programs. Provides for training as may be required including initiatives for personal self-development
• Monitor employee turnover and proactively manage staff requirements. Conduct exit interviews to determine cause of turnover and rectify issues requiring attention
• Maintain an ongoing knowledge of industry practices and trends, Department of Education, Department of Transportation, and statutory requirements, environmental requirements, Labor Codes, Employment Standards, Human Rights Acts, Health and Safety, and Workers Compensation as they relate to the site operations
• Ensure site compliance with all safety training, standards, and requirements

Qualifications:

The requirements listed below are representative of the abilities needed to perform the essential function of this position in both an office and field environment. Reasonable accommodations may be made to enable individuals with disabilities.·

• 1 to 3 years management experience in a service environment including operations management preferred.
• Excellent communication skills (in oral and written form) and customer service skills are required
• Ability to build and maintain rapport and promote teamwork is essential
• Computer literacy including development of spreadsheets and word documents, tracking data and generating reports
• Valid CDL License - Passenger & School Bus Endorsements or willingness to obtain one
• Willingness to drive routes as needed
• Works well as part of a team; systematically encourages and supports others
• H.S. Diploma required

Overview of Krapf Bus Companies:

Krapf Bus Companies Vision: We will provide the best passenger transportation anytime, anywhere. Krapf is serious about service and safety. We are one of the largest private, family-owned school bus contractors in the U.S. In addition, Krapf has transit, paratransit and charter lines of business. Founded in 1942 with two employees, Krapf has grown to thousands of employees in multiple states.

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