ABOUT CITY PARKS FOUNDATION

City Parks Foundation (CPF) is the only independent, nonprofit organization whose mission is to offer programs in public parks throughout the five boroughs of New York City. At CPF, we are dedicated to invigorating and transforming parks into dynamic, vibrant centers of urban life through sports, arts, community development, and education programs for all New Yorkers. Our programs and community building initiatives - located in more than 350 parks, recreation centers, and public schools across New York City - reach 425,000 people each year.

• We present the largest free, outdoor performing arts festival in NYC through SummerStage, presenting artists of the highest quality across multiple disciplines and genres, and marionette puppet theater in all five boroughs with our Swedish Cottage Marionette Theatre and the roving PuppetMobile.
• Partnerships for Parks, a public-private program of City Parks Foundation and NYC Parks, supports and champions a growing network of leaders who care and advocate for the transformation of their neighborhood parks.
• We connect youngsters to nature in the urban environment with education programs that provide learning experiences through classroom and hands-on activities in parks, urban forests, coastal areas, gardens, and recreation centers.
• Free golf, tennis, track & field, soccer, and fitness programs bring high-quality instruction and equipment into areas where few organized athletic opportunities exist. We offer leveled training, year-round scholarship coaching, and special pro events.

Our ethos is simple: we believe thriving parks reflect thriving communities.

POSITION SUMMARY

The Operations Manager (OM) for CityParks Learn provides administrative support for the Education Department in areas such as operations, finance, human resources, external communications, data and offce management. The hybrid position (currently 2 days in-offce, 3 days work-from-home) is essential to the smooth functioning of the department, reporting to and working closely with the Director of Education, providing any and all support needed. The ideal candidate must be discreet, responsive, collaborative and able to reliably handle an array of routine tasks, with the opportunity to initiate and manage various long-term projects.

REQUIREMENTS

Support Services for Director of Education

• Coordinate scheduling and oversee Directors calendar
• Draft correspondence, reports and presentations on behalf of the Director
• Oversee maintenance of vehicle assigned to Director, secure parking permit and other authorizations

Provide administrative support in all aspects of daily office and field operations, including but not limited to the following:

• Oversee supplies procurement and allocation; vendor contracting.
• Draft agenda and record minutes for all leadership and department-wide meetings
• Create and/or update protocols and systems to streamline departmental operations, health/safety, data management and other domains. Train and support staff in adhering to protocols.
• Troubleshoot staff use of online resources like Google Apps (Gmail, Calendars and Drive), Paychex, Survey Monkey, Salesforce, Eventbrite
• Work with Parks IT / Telecom to ensure that phones, computers, and printers are working properly
• Work with Parks Fleet division to ensure vehicles are scheduled and delivered for regular maintenance
• Coordinate vehicle usage calendar for the department. Arrange driver evaluation and defensive driving authorization for new staff.
• Arrange transportation and other logistics for student field trips, in conjunction with Learn staff
• Reserve space and secure materials for staff meetings, trainings, workshops, retreats, all-staff service days; coordinate staff recognition awards and events
• Manage lending of technology equipment, ensuring that items have been correctly reserved and returned
• Maintain password and other confidential information for organizational accounts

Finance

• Track department expenses and generate reports, including monthly General Ledger spread
• Work with Finance team to request payments, reimbursements, and petty cash
• Manage borrowing of departmental credit card; reconcile statement monthly
• Contribute to budgeting processes

Human Resources

• Support hiring process by posting job openings on various online platforms; collecting and ?ling resumes; screening applicants
• Initiate onboarding for new hires (full-time, part-time and interns), working with CPF HR team to manage new hire paperwork, collection of supporting documents, fingerprinting when required
• Communicate with department staff and HR to ensure timely processing of payroll, correcting any missing clock ins/outs to finalize

External Communications

• Ensure information is accurately re?ected on CPF website for all Education program areas
• Respond to general inquiries about departmental programming, forward other communications to colleagues
• Work with CPF Executive Assistant to schedule partner site visits and other events
• Maintain open communication with external partners, other CPF divisions, and departmental colleagues

Data Collection and Management

• Manage and analyze data related to program scope, demographics and other metrics
• In consultation with SalesForce Manager, maintain platform with occasional updates and troubleshoot issues