Operations Support engineer
Job description
a. Ticket Resolution
- Tier I and Tier II Datacenter support requests
- Racking and cabling requests
- Hands-on incident troubleshooting requests
- Datacenter consulting task requests
- Device removal request tasks
- Capacity and power planning request tasks
- Environmental and temperature request tasks
b. Datacenter Racking/cabling requests
- Device racking inside datacenters
- Device cabling inside datacenters
- Clean up of unused cables in rack, under floor and overhead as needed for all supported sites
- Weekend and after hours work to accommodate outages and project demands
c. Retirement and disposal of datacenter devices
- Removal of equipment from racks/cabinets
- Disposal of equipment
d. Datacenter equipment re-locations/moves
- Equipment moves between datacenter sites
- Datacenter accessory moves between sites
e. Management of datacenter cabling and accessory inventory
Job Type: Full-time
Salary: $65,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Experience:
- Operation Support: 1 year (Preferred)
- Data Center: 1 year (Preferred)
- Inventory management: 1 year (Preferred)
- Racking and cabling: 1 year (Preferred)
- racks/cabinets: 1 year (Preferred)
Work Location: One location
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