Job description

New England Life Care (NELC) is of the fastest growing home infusion therapy services company in New England and is the region’s only non-profit home infusion provider. NELC is a hospital collaborative serving more than 50 hospital systems in Maine, New Hampshire and Massachusetts. NELC was created by local hospitals to ensure their patients have access to a provider that reflects their commitment to excellence in patient care, quality and service. Like our owner hospitals, NELC provides patient focused care

For more information, visit our website at www.NELifeCare.org.

*_
Now offering a $1,000 sign on Bonus!_*

New England Life Care is hiring an Order Processing Technician in our Canton, MA location. This is a full-time (40 hour), Tuesday – Saturday. Once fully trained, will be part of the on-call rotation, every 6 weeks.

*
Summary: *
_
The Order Processing Technician is responsible for the accurate selection and shipping of products and supplies to NELC infusion patients._

*
Responsibilities: *

• Compares Patient Supply Profile with each delivery tickets for accuracy.
• Accurately selects appropriate inventory items in accordance with delivery tickets in a timely manner.
• Properly packages patient orders to ensure integrity of products during shipment, to include proper labeling of bags and boxes to be delivered by drivers.
• Packages and ships deliveries via U.P.S., USPS, FedEx and courier when necessary. Demonstrates ability to track packages as required.
• Maintains inventory at designated levels utilizing appropriate order placement process as needed to maintain stock levels.
• Receives products into the warehouse, verifying packing slips to the corresponding shipment and reports any discrepancies to the Materials Manager.
• Routinely rotates all shelved stock when receiving new product.
• Maintains pick / pack area in a neat, clean and organized manner.
• Participates in scheduled patient rounds communicating appropriate information as needed.
• Documents all patient conversations in MIS including any follow-up to be completed or completed.
• Communicates expected time of satellite office deliveries to satellite office staff in a timely manner.
• Keeps delivery technicians informed any new delivery requirements including time restrictions.
• Maintains accurate patient specific delivery instructions and patient delivery addresses in MIS.
• Assists in the co-ordination of equipment and supply retrievals from patient homes.
• Reviews pharmacy compound schedule against completed orders on a daily basis to ensure that no scheduled deliveries are missed.
• Participates in Operations Department on-call rotation as required.
• Participates in the branch safety program as requested.
• Assists in the completion of quarterly inventory counts.
• Completes patient supply inventory calls as required.
• Provides assistance to the Equipment Maintenance Specialist as required.

*
Educational Requirements: *

• High School diploma or equivalent required.

*
Professional Requirements: *

• Valid Driver license in state of employment required.
• Excellent driving record required.
• Excellent customer service skills required.
• Proficiency in the English language required.
• Excellent organizational skills required.
• Knowledge / experience with microcomputer systems such as Microsoft Office (Word, Excel, Outlook) required.
• Dependability in attendance and job performance required.

*
Preferred Experience: *

• Previous experience in customer service field preferred.
• Previous experience in healthcare field preferred.
• Knowledge of HIPAA Privacy and Security regulations preferred.

EOE

Job Type: Full-time

colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.