Unlock your potential for professional development! We are hiring Outpatient Scheduling Reps (Full Time and On Call/Days) to join our team!

Located in northwest Arizona, Kingman has a mild climate with stunning Arizona sunsets! In the shadows of beautiful mountain ranges and nearby lakes, Kingman is an outdoor enthusiasts' paradise with abundant sunshine and is a great community to live, work and play!

Position Purpose

All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision of providing the region’s best clinical care and patient service through an environment that fosters respect for others and pride in performance. This position is responsible for financially clearing all outpatient referrals as ordered by the referring provider. Financial clearing includes but not limited to, validating the order (following protocols designed by the departments the order is referred too), checking medical necessity, verifying insurance eligibility, obtaining authorization (when necessary), scheduling procedures/visits, pre-registration, communicating financial responsibility to patient, scanning documents, and noting all communication into patient chart.

Benefits (Full Time Employees) We offer you an excellent total compensation package, including a competitive salary, comprehensive benefits, and growth opportunities:

• Exceptional Colleagues
• Join us and you'll be a part of a culture where we support each other and celebrate what makes each of us a special person as we work together with integrity, compassion, teamwork, respect, and accountability.
• Our leaders demonstrate their commitment by gathering feedback, supporting, and empowering team members to do their best work through regular leadership rounding.
• Health and Well-Being
• Medical, Dental, Vision, Employer Paid HSA for HDHP participants, Robust Wellness and Employee Assistance Program, Employer Paid Group Life, Short & Long-Term Disability
• Generous Paid Leave Accruals
• 403b Retirement Plan with Employer Contributions
• Employee Recognition Programs, Employee Discounts, and Employee Referral Bonus Program
• Employee Identity Theft Protection
• On-site daycare exclusive to our employees’ children of all ages
• Employer Paid Employee Wellness Center Membership with fitness classes, personal training, indoor pool, racquetball, and basketball courts
• Career Growth and Development
• Tuition Reimbursement/Scholarships for full-time employees
• As a not-for-profit organization, our employees who have qualified student loans may be eligible for the Public Service Loan Forgiveness program
• So much more!

Key Responsibilities [List of material responsibilities and essentials duties which must be completed in achieving the objectives of the position]

Develops and maintains positive interactions with patients, visitors, medical staff, and employees, in accordance with KHI mission, vision, and values. 2. Protects patient information and hospital financial reimbursement by updating demographic information, verifying insurance information, and ensuring that all notification/authorizations are complete according to department policy and procedures. 3. Accurately pre-registers patients and consistently meets accuracy expectations of 98%. 4. Accurately validates orders per scheduling guidelines and verifies diagnosis codes are appropriate for ordered procedures. 5. Schedules procedures/visits in the appropriate area (department, imaging modality room, KHI location). 6. Utilizes designated tools and resources as directed (i.e. electronic medical record, AIDET, etc.). 7. Meets designated productivity standards to schedule cleared outpatient visits in a timely manner. 8. Works to increase upfront collections by communicating to the patient their co-pays/deductibles and documenting that information to secure collection. 9. Consistently demonstrates a willingness to assist co-workers in a courteous manner to support department efficiency. 10. Completes all assigned duties accurately and in a timely manner. 11. Ability to communicate effectively with others, to manage multiple priorities and tasks, to maintain attention to detail. 12. Knowledge of and ability to use computer hardware and software applications. 13. Knowledge of medical terminology, coding rules and guidelines preferred.

Qualifications [Statements regarding minimum educational and experience qualifications, required proficiencies with specialized knowledge, computer proficiencies, military service, required certifications, etc.]

• Education: High school graduate or equivalent
• Experience: Six months or more of progressive work experience

Preferences Experience: One year of hospital outpatient scheduling and/or insurance verification experience in a hospital setting

Special Position Requirements[Optional section: any travel, security, risk, hazard, or related special conditions which apply to the position]

Exposure category II: Expected duties have possible, but not routine, potential for exposure to blood, body fluids, or tissues. Other potential hazard(s): Possible exposure to chemical substances; possible exposure to hostile individuals.

Work Requirements [Optional section: work requirements for physical or other important issues which relate to the job]

Employee must be capable of consistently reaching and/or working above and below shoulder level; sitting at computer terminal 90% of time per day; walking or on feet 10% of time per day with frequent bending, squatting, kneeling, standing; communicating using telephone. follow
instructions during exams.

Apply Now

When incredible people and incredible facilities like ours join together, incredible things happen. If you want to be a part of an incredible team that is dedicated to delivering the highest quality in patient care, we invite you to explore this opportunity with KRMC and apply online today for CT Tech, Lake Havasu, Bullhead City, Arizona, Las Vegas, Healthcare.

Facility Profile

Kingman Regional Medical Center is the largest healthcare provider and the only remaining not-for-profit hospital in Mohave County, Arizona. As a 235-bed multi-campus healthcare system, our medical center includes more than 1,800 employees, 280 physicians/allied health professionals, and 250 volunteers. Kingman Regional Medical Center is recognized as an innovator in rural healthcare, a teaching hospital and a member of the Mayo Clinic Care Network. We provide a full-continuum of highly-technical and specialized medical services to meet the healthcare needs of our community.

Benefits (On-Call, Per Diem, Part Time, Temporary Employees):

• Paid Sick Time
• 403b Pension Plan with Employer Contributions
• Scholarship Program for qualified individuals pursuing a first degree in healthcare related field
• On-site daycare exclusive to our employees’ children of all ages
• Employee Discounts and Employee Referral Bonus Program
• Career Growth Opportunities