POSITION TITLE: Parent/Youth Promotora

DEPARTMENT: School Based Services

REPORTS TO: Assistant Director STRONG MINDS STRONG HEARTS Program

FLSA STATUS: 1.0 FTE, Non-Exempt, Union Position

COMPENSATION: $22.79/Hour or $23.41/hour with bilingual differential

POSITION OVERVIEW: The Parent Promotora will be providing mental health support to the Latinx community within Alameda County school sites and STRONG MINDS STRONG HEARTS Program. The Parent Promotora will be instrumental in providing support to parents and clients of different School Districts within Alameda County, focusing on Social Emotional learning skills within these various school districts. The Parent Promotora will work closely with the Staff Therapists in the STRONG MINDS STRONG HEARTS programs. They will provide support to the 6 schools and communities within Alameda County which can include daily operations such as planning and facilitating meetings case management with Families and parent advocacy. This individual will support family and clients of the STRONG MINDS STRONG HEARTS program, including attending various meetings, following up with emails and calls, advocacy support, and other duties as assigned.

• ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Parent and Youth Support and Advocacy:

Other Functions:

• Network with schools, districts and other community partners/ staff to support objectives of Parent Promotora’s and STRONG MINDS STRONG HEARTS Program.
• Collaborates on special projects related to program and agency objectives as appropriate.
• Miscellaneous duties as assigned.
• Participate in weekly multidisciplinary team meetings, monthly training sessions and other meetings as required. Provide appropriate documentation of services provided to clients and families. Supporting with Salesforce Data entry and help with reporting.

Program Administrative Support: Build rapport with youth, caregivers, and families. Serve as a role model and coach to inspire, engage and advocate for youth and their families. Provide psychoeducation regarding mental health, child development, and parenting skills. Provide culturally responsive support, including aiding individuals to understand and move through unfamiliar/complicated systems. Support youth/parents in completing applications for entitlement programs – e.g., CalFRESH, Medi-Cal – and navigating to resources to help meet families’ basic needs as well as “warm hand-offs“ to community based providers. Utilize motivational interviewing and other evidence based interventions to assist parents and families. Collaborate with Staff Therapists and other providers serving the youth/families to ensure that all needs are being met and that providers and other involved adults are on the same page regarding the youth/family needs.

COMPETENCIES:

• Interpersonal Skills
• Effective Written and Communication Skills
• Team Collaboration
• Change Agent
• Flexible/Adaptable
• Accountable
• Resilient
• Ethical
• Strong Attention to details
• Organized
• Results Oriented

QUALIFICATIONS & EXPERIENCE:

• High School Diploma or equivalent preferred.

• Lived Experience with mental health challenges, homelessness, and/or substance use recovery preferred.
• Ability to work independently, demonstrating excellent critical thinking skills and professional judgement.
• Ability to meet attendance requirements of the position and be timely in meeting all requirements for work performance. Proficiency using Google Suite and Microsoft Office.
• Bilingual in Spanish/English required.
• Parent/family advocacy with “lived experience.”
• Ability to work in an independent environment.
• Ability to learn web-based platforms (e.g., Salesforce) with appropriate training provided.
• Valid CA Driver’s license
  • Auto insurance: Personal vehicle may be used for business related purposes; it is recommended you inform your auto insurance carrier.
  • Ability to regularly drive and/or travel throughout selected geographical areas as needed to perform the above duties.
• Proof of COVID Vaccination required

OTHER RESPONSIBILITIES:

• Assumes responsibility for doing assigned work and for meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, policies, standards and proscribed procedures.
• Demonstrates an awareness of and sensitivity to clients including cultural and ethical beliefs; and implements care in a thorough, skillful, consistent and continuous manner.
• Knowledge of community resources for client referrals.
• Attends work regularly and adheres to policies and procedures regarding absences and tardiness. Provides adequate notice to supervisor and management with respect to vacation time and time-off requests.
• Demonstrates knowledge of legal issues including client confidentiality and risk management in all aspects of client care and department functioning.
• Performs other duties as necessary

WORKING CONDITIONS and JOB SETTING

• Ability to occasionally or frequently stand, walk, sit and reach with hands and arms above shoulders
• While performing the duties of this job, the employee routinely is required to sit; walk; talk and hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, crawl, reach, and stretch
• The employee is occasionally required to move around the office
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• May require travel dependent on agency needs
• The employee may occasionally lift and/or move up to 50 lbs.
• Can work under deadlines
• Performing general physical activities such as picking up moving, and using objects, tools or controls
• The noise level in the work environment is usually low to moderate

COMPENSANTION

• Excellent benefits package including medical/dental/vision benefits, vacation, sick, and holiday leave, life insurance, and 403(b) retirement plan.
• Work life balance
• Great working hours
• Supportive/Collaborative work environment
• Mileage reimbursement
• Opportunities for Growth and Professional Development
• Holiday and employee celebrations