Job description

We have an opening for a part-time General Server . .

Set schedule will be Sunday thru Thursday 5:00 pm - 9:30 pm every week

• Location : Harvard Business School - 117 Western Avenue, Boston, MA 02163. Note: online applications accepted only.
• Schedule : Varied shifts that will include week day evenings 5:00 - 9:30pm and weekends 11:00 - 3:00pm
• Requirement : Previous experience in the hospitality industry is preferred.
• Starting Date: March 2023

If you have a positive attitude and a love for learning, you may be interested in joining our team.

Restaurant Associates is recognized as the nation’s premier hospitality company, operating over 100 prestigious locations. Restaurant Associates, based in New York City, provides premium food services to museums, performing arts centers, aquariums, corporate dining, educational facilities and off-premise catering events in New York City, Boston, Hartford, Atlanta, Washington D.C., Philadelphia and Toronto. Restaurant Associates is a subsidiary of Compass Group North America, the world’s leading foodservice organization.

Responsibilities:

• Sets-up and maintains assigned station before, during and after meal periods.
• Keeps serving areas supplied with clean dishware, glasses, silverware, trays and other supplies needed during

meals.

• Monitors serving lines during meals to ensure quality and quantity is suitable to provide for customer demand.
• Communicates in a timely manner to Supervising Manager or Person-in- Charge concerning food quality and

issues of keeping food on the hot and cold food stations abundant during meal periods.

• Notifies staff responsible for preparing food of needs prior to running out.
• Monitors serving lines during meals to ensure quality and quantity are suitable to provide for customer demand.
• Utilizing knowledge of food allergies/intolerances, directs students/guests to safe menu items and food storage

areas such as refrigeration, freezer, and dry storage. Inform students/guests on foods to avoid by knowing the

menu items and the ingredient listings or by referring them to the person in charge.

• Maintains safe area by displaying wet floor signs and promptly responding to spills and breakages.
• Cleans and sanitizes surface areas including but not limited to walls, cabinets, countertops, shelving,

refrigeration and freezer units.

• Keeps all storage areas organized and clean.
• Leaves work stations clean and re-stocked.
• Accurately fills out sanitation and temperature logs and food service records as required. Informs person in

charge when corrective action is needed.

• Follows sanitation standards in compliance with all regulatory agencies including Boston Health Department

regulations.

• Recycles per policy and procedure, empties trash and cleans receptacles.
• Reports malfunctioning equipment to management or person in charge.
• Complies with State of Massachusetts and Boston Health Department “Food Employee Illness Policy”.
• Supports all events as assigned to include, but not limited to setup, execution and clean up.
• Represents RA and HBS to students, faculty, staff and guests in a positive and professional manner.
• Attends trainings as assigned.
• Maintains current certifications as required.
• Performs other duties as assigned.

Front-of- House

• Ensures food is properly labeled, garnished and utensils are in place.
• Keeps serving and dining areas clean. Clears dirty plates and dirty utensils and resets tables with clean

silverware and glassware. Pours water for guests. Replenishes napkin holders and salt/pepper shakers.

Basic Qualifications:

• High School Diploma or equivalent.
• Must have proficiency with the English language (speaking, reading and writing).
• Must have basic math skills and ability to analyze digital and analog thermometers and other measuring devices.
• Must be able to follow directions.
• Must be neat in appearance and comply with proper dress code as designated by HUDS.
• Must be able to work independently and as part of a team.
• Must have strong multi-tasking skills.
• Communicates effectively and works cooperatively and respectfully with a diverse set of staff, management

team and guests.

• Must be able to work in a fast-paced diverse environment.
• Must be customer service oriented, able and willing to provide customers with the best possible dining

experience.

• Must have excellent communication skills.
• Must be able to work cooperatively and respectfully with a diverse set of staff, management and guests.
• Must be customer service oriented, able and willing to provide customers with the best possible dining

experience.

Physical Demands:

• Routine: must be able to lift 50 lbs. without restrictions. Continuous: standing, walking, lifting, manual

dexterity, reaching, handling, bending

• Frequent: push/pull, bending, ascending and descending stairs and ladders
• Occasional: climbing, squatting, sitting, kneeling

Emergency Status Designation: Essential

Note: This job description may vary or change based on the needs of the business. Sets-up and maintains assigned

station before, during and after meal periods.

• Keeps serving areas supplied with clean dishware, glasses, silverware, trays and other supplies needed during

meals.

• Monitors serving lines during meals to ensure quality and quantity is suitable to provide for customer demand.
• Communicates in a timely manner to Supervising Manager or Person-in- Charge concerning food quality and

issues of keeping food on the hot and cold food stations

Job Type: Part-time

Pay: $24.29 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid sick time
• Vision insurance

Schedule:

• Evening shift
• Every weekend
• Weekend availability

Ability to commute/relocate:

• Boston, MA 02163: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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