Job description
We are immediately hiring Part Time Customer Service Agents to
join our team of incredible people!
Our Customer Service Agents are dedicated professionals who excel at customer service and enjoy helping others. In this crucial role, you are on the front lines, responding to a high volume of phone inquiries and addressing each with care, detail, and most importantly, empathy!
Our Agents are often times the first contact our callers have when reaching out for assistance. Our goal is to have each CSR model our Core Values, respond quickly and accurately to customer inquiries and to build relationships with the internal key contacts and external callers/clients.
In this role, you provide superior customer service and a positive experience to our callers & clients, while managing a high call volume. You will use expert listening and data entry skills to get to the heart of a person's reason for calling and accurately document all interactions.
We are immediately hiring for In Office positions.
Compensation: $16.00 an hour, with perfect attendance
Perfect Attendance is considered:
- Being on time for the start of your shift.
- Leaving and coming back on time from any break times during your shift.
- Fully completing your shift.
Rate of pay (without perfect attendance): $13.00 an hour
Shift Offered:
- Various part time shifts are available
- Must be able to work at least one weekend day each week
Qualifications:
- A friendly and upbeat voice and a positive attitude
- Good grammar and spelling as well as a professional demeanor
- Computer skills in a Windows-based environment
- Punctual with great attendance
- Fast learner and be able to type well (at least 35 words per minute)
- Be a 'team player'!
Join our team of Stars today!
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