PART-TIME CUSTOMER SERVICE REPRESENTATIVE/COIN OPERATOR

Get to Know Us: Enterprise Bank is a local community bank with a diverse and inspiring culture where we put our team members and relationships first. We have been honored as one of the “Top Places to Work” multiple times. Operating from a sense of purpose, our positive and supportive culture encourages our team members to trust, respect, and care for each other as a family and strive for excellence in all we do.

Our DEI Value Statement: At Enterprise Bank, people and relationships come first. We encourage and foster a culture of diversity, equity, and inclusion, where everyone feels valued and respected. We are committed to a caring workplace that recognizes the importance of making a meaningful, positive difference in the lives of our team members, customers, and communities. Please click here to view our Inclusion website for more information and to learn more of our story and Core Values click here.

What You’ll Do: As a CSR/Coin Operator in our Tewksbury branch, you will use your unique skills to exceed customer expectations and support branch growth goals by recording and maintaining required coin and cash logs, preparing coin for shipment to the Federal Reserve, and applying proper fees applicable for coin service. This individual must regularly lift and/or move bags of coin and small metal cans weighing up to 30 pounds as well as large containers. This individual will also assist on the teller line when needed. Teller responsibilities include assisting customers with deposits, withdrawals, the purchase of treasurer’s checks, money orders, cash recycler usage, balancing a cash drawer and/or ATM transactions on a daily basis. In addition, must strive to resolve customer issues with little guidance and consistently complete transactions with minimal errors. Anticipated hours:

Week 1: Monday through Friday 8:00 a.m. - 1:00 p.m. Week 2: Monday 8:00 a.m. - 1:45 p.m.; Tuesday 8:00 a.m. - 1:00 p.m.; Thursday 8:00 a.m. - 1:00 p.m.; Friday 8:00 a.m. - 1:00 p.m.; and Saturday 8:00 a.m. - 12:15 p.m.

Benefits: We encourage every team member at Enterprise to lead a healthy and balanced life. We offer generous paid time-off programs, exceptional Tuition Assistance, College Loan Repayment, Wellness programs, Employee Resource Groups, opportunities to assist in your community as well as health, dental and life insurance coverage and a generous 401(k) match.

Requirements: Minimum of one year of customer service/teller experience preferred but willing to train an individual who is flexible, willing to learn, and has had prior customer service and cash handling experience. Applicants must be able to work as a team player, punctual in arrival, and comfortable using computers and have experience utilizing e-mail applications and/or teller/banking software. High School diploma or GED required.

Enterprise Bank is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. EOE M/F/Disabled/Vet.

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