City Experiences is seeking a Part Time Deckhand for our RiverLink Ferry operation in Philadelphia, PA and Camden, NJ

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About the Opportunity: The Deckhand monitors the river and passengers to ensure safety during ferry operation and/or special events. This position also handles mooring lines to dock or undock the vessel while performing custodial and maintenance tasks as directed. It’s of utmost importance the Deckhand provides a high level of customer service to guests.

Essential Duties & Responsibilities:

• Remain true to and champion the RESPECT Service System and Code of Conduct.
• Safety First – Safety shall remain the highest priority at all times. Be an active advocate of, and participant in, the HMS Ferries Safety Culture.
• Consider reliability and efficiency with regard to Company operations.
• Monitor river, vessel, and passengers to ensure safety during ferry operation.
• Participate in onboard training and routine drills.
• Demonstrate practical knowledge of all phases of shipboard safety procedures and knowledge of location and use of all firefighting and safety equipment (i.e. fire extinguishers, life preservers, work vest).
• Use proper Personal Protective Equipment (PPE).
• Handle and dispose of all chemicals and other types of hazardous or caustic materials in compliance with Material Safety Data Sheets (MSDSs) (as required).
• Report safety related concerns.
• Handle mooring lines and rigging to launch or dock the boat.
• Assist in boarding and disembarking of passengers.
• Perform assigned tasks within legal requirements of USCG and other regulatory agencies.
• Assist with training of new crew as directed.
• Assist with filling water, bunkering fuel, and shore power connect & disconnect, engine room repairs & maintenance as directed.
• Responsible for getting underway, mooring, anchoring, handling lines, ship’s ramps, and shore side facilities in all weather conditions.
• Perform lookout duties while underway - to include watching for other vessels, monitoring traffic conditions and potential unsafe conditions onboard and otherwise.
• Perform cleaning tasks of the vessels & property as required; maintain vessel cleanliness and appearance to the highest standards.
• Perform maintenance and construction tasks as required and in accordance with phased maintenance schedules; assist engineer as directed.
• Understand the Employee Handbook and adhere to policies, including but not limited to:
  • Report to work on time and ready for duty;
  • Depart the vessel(s) only when properly relieved;
  • Ensure that the proper uniform is worn and grooming standards are met
  • Be a RESPECT Service System for others.
• Maintain Crew Qualification binder.
• Understand and comply with the Safety Management System (SMS).
• Understand and comply with Standard Operating Procedures (SOPs).
• Collaborate with other HMS Ferries personnel to remain attentive to regulatory requirements and alert to regulatory changes.
• Assist Captain in ensuring compliance with all applicable local, state, and federal safety and environmental regulations.
• Assist Captain in ensuring vessel is in an inspection-ready condition at all times.
• Present professional level of customer service and appearance to all clients, both internal and externally.
• Actively engage passengers to provide outstanding service.
• Ensure required administrative forms are completed clearly and accurately.
• Report number and passenger count to Captain on each departure.
• Report all vessel deficiencies to the vessel Master; under the direction of the Senior Deckhand and vessel Master, carry out corrective actions to the maximum extent possible.
• Perform other duties as assigned.

Requirements & Qualifications:

• HS Diploma or equivalent
• Professional Certification(s) or License:
• Valid Transportation Worker Identification Credential (TWIC) – if applicable, and/or ability to obtain and maintain
• Valid First Aid/CPR Certification, and/or ability to obtain and maintain
• Valid Driver’s License
• Copy of DD214, if Veteran status
• Exceptional customer service skills
• Strong organizational and interpersonal skills
• Excellent verbal and written communications skills
• Ability to effectively interact with the public
• Ability to work in fast-paced, quickly-changing environment
• Ability to process calculations frequently and continuously
• Customer Service experience
• Proven track record of working successfully in a team environment
• Minimum one year onboard vessels as a deckhand, or passenger vessel experience exhibiting working knowledge of deck equipment preferred
• Basic Seamanship experience preferred, including: safety equipment, line handling, knots & splices and small boat handling
• Must be at least 18 years of age.
• The majority of work is performed in a Marine environment in outdoor conditions with exposure to various temperatures and weather conditions, along with a moderate to loud noise level. The Marine operation is subject to varied wake and motion.
• Ability to stand and walk on nearly a constant basis
• Ability to bend, rotate and reach frequently
• Ability to carry, push/pull and/or lift materials weighing upwards of 75 lbs.
• Ascending/descending stairs or ladders safely
• Ability to manipulate/handle/grip materials required to perform job
• Ability to maneuver through/in/around small and/or confined areas within the vessel
• Must be able to maintain both static and dynamic standing balance to complete various duties associated with job
• Must be capable of performing emergency duties as listed in the vessel’s station bill
• Vision correctible to 20/40 with full color vision and no night blindness.

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations.

We encourage qualified applicants with arrest and conviction records to apply.

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