Job description

We are seeking an Assistant Assistant for a growing delivery company that services well known retailers. Are you a motivated self starter with a positive attitude? Are you able to problem solve in real time and like helping people. If so we are looking for you.

Some Job Duties include:
Managing teams that are on the road performing last mile deliveries. Ensuring that the teams are following all the steps so that all customers receive the best possible experience.
Customer service champion - Are you able to solve problems and diffuse situations? Some times even though we try to be perfect we fall short but, being able to own our mistake or those off our clients and move on to a positive solution are the keys to maintaining strong customer relationships.
Making outgoing calls to ensure the teams are providing the best possible service to the customer and using that information to improve our customer survey scores.
One weekend day required.

Necessary skills:
Ability to oversee difficult situations with customers
Previous management experience
Mac and PC knowledge
Google Drive and Smartsheet knowledge a plus

Location: 32 Forge Parkway, Franklin, Massachusetts 02038

Job Type: Part-time

Pay: $18.00 - $19.00 per hour

colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.