Nielsen Fleet is seeking a Parts Counter person to join our East Hanover, NJ Team!

PURPOSE:

The Parts Counterperson sells, at retail parts to all available customers, over the counter, through the shop,

or on the phone.

BENEFITS:

• FREE COLLEGE OPPORTUNITY! Online or in-person with Strayer University
• Excellent work environment
• Employee discount plans on purchases and services
• Medical, Dental, Vision, 401K Plans Available

ESSENTIAL DUTIES:

• Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, band ensure that the customer is exposed to the full product line.
• Pull purchases from stock. If the part is not in stock, determine availability and submit an emergency order if requested by the customer.
• Answer phone calls, providing price quotes and other information. Assist outside sales representatives with their orders.
• Set up orders for daily shipment, delivery, or pick up.
• Assist service technicians in selecting parts needed for repairs in process.
• Open a repair order envelope for all new repair orders.
• Notify the Shop Foreman and the customer that ordered parts have been received.
• Ensure that before parts can be charged out, the Technician presents a duplicate copy of the repair order and a parts requisition.
• Be friendly, professional and efficient when working with all customers, both on the phone and in person.
• Keep front and rear counter areas clean and uncluttered.
• Keep current on new products and product updates.
• Must be legally and technically able to operate company and customer vehicles.
• Must be insurable by company insurance carrier.
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

QUALIFICATIONS:

• High school diploma or the equivalent.
• Ability to lift up to 50lbs
• Ability to read and comprehend instructions and information.
• One year of experience in an automotive parts department.
• One year of sales experience.
• Ability to work well with the public, sometimes with several customers at a time.
• Must have a valid driver’s license and have and maintain an acceptable, safe driving record

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