Job description

JOB DESCRIPTION

Scott-Macon Equipment, an Equal Opportunity Employer with branches in Texas, Louisiana, and Oklahoma, is seeking a Parts Representative to join our Houston location.

SUMMARY OF JOB

Under the supervision of the Parts Manager, supports and assists the Parts Department through assisting customers and other as-needed tasks.

JOB DUTIES

• Receives and responds to incoming calls for parts sales, as well as dealing with walk-in customers using professional customer service skills
• Receives and responds to quote requests from customers via phone or email
• Sets up and updates part item cards
• Maintains confidential customer account information
• Prepares parts quotes for customers
• Prepares purchase orders to submit to vendors via online or email and assists with determining their accuracy
• Prepares sales orders for customers
• Works with vendors to ensure parts are purchased at the best possible price
• As needed, responsible for shipping out parts to customers or for branch transfers
• Will be cross-trained to order, post, and pull parts for service orders
• Assists in maintaining neat and orderly parts stock area
• Other duties as the situation warrants or as required or requested by Branch Parts Manager and/or Corporate Parts Manager

QUALIFICATIONS

EDUCATION: High school diploma or GED preferred.

EXPERIENCE: Two years of previous sales and/or parts department experience, preferably in the heavy equipment or automotive industry. Applicants who do not fulfill this requirement will not be considered.

SKILLS: Proficiency in Microsoft Office, including Word, Excel, and Outlook. Ability to learn Scott-Macon Equipment's inventory system. Demonstrates an ability to effectively communicate with co-workers, customers, vendors, and public. Fluent in Spanish is preferred.

ABOUT OUR COMPANY

Scott-Macon Equipment is a leading crane sales, rentals, service, and parts company in the Gulf Coast region. Started in 1973, Scott-Macon has been growing continually through the years.

At Scott-Macon Equipment, we live by the words “When Service Matters”. In all aspects of our business, we focus on providing great service to our customers. This is due to the fact that we have talented and experienced personnel that have been with us and in the crane industry for many years. In fact, we have over 600 combined years of crane service experience in our company. We now are looking to add more members to our family and to continue our tradition of service excellence. We look forward to hearing from you.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Required)

Work Location: In person

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