How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 26,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings.

Responsibilities*

• Assist guests and visitors by opening doors, answering questions and providing emergency and directional assistance.
• Assist or carry patients and visitors from or into private cars and ambulances, stretchers and wheelchairs.
• Escort patients and visitors to and from designated locations.
• Park motor vehicles for guests and visitors when requested.
• Issue, receive, and calculate time expended and collect parking fees.
• Issue tickets and collect parking and valet fees for patients and visitors.
• Receive cash and make change for parking.
• Notify drivers of vehicles of parking violations and inform the appropriate departments if not corrected.
• Coordinate parking operations by directing vehicles to parking spaces and insuring maximum utilization of available space.
• Prepare and maintain charge records for vehicle storage.
• Ensure access to building and driveway by moving traffic.
• Maintain entrance area by performing such duties as sweeping, salting, and shoveling snow as required.
• Maintain a supply of clean and usable wheelchairs and stretchers at entrance.
• Balance cash drawer at completion of shift.
• Provide assistance in emergency disaster programs.

Required Qualifications*

• High School Diploma, GED or an equivalent combination of education and experience.
• Preferred candidate with previous hospital or public service experience.
• Must be able to tolerate outside adverse weather conditions.
• Must be able to communicate effectively with patients/visitors.
• Must be able to work effectively within a team environment.
• Must be able to read and write English.
• Ability to perform a wide range of physical activities including pushing, pulling, lifting, bending, kneeling, reaching, etc.
• Computer knowledge.
• Must be able to lift patients in/out of vehicles, wheelchairs, etc.
• Must be able to drive motor vehicles as requested.
• Must be able to pass a criminal history check.
• Must have a valid State of Michigan driver’s license.
• The validity of the license must be confirmed through the Michigan Secretary of State and the same confirmation shall be done quarterly.

Work Schedule

Standard hours: 16
Work days: Saturday & Sunday
Shift start/end times: 12:30p - 9:00p

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the AFSCME union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of five calendar days. The review and selection process may begin as early as the sixth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

Vaccine Requirements

COVID-19 vaccinations are required for all students, faculty and staff working in the following areas: Michigan Medicine including the Medical School, Dental School, University Health Service or the Mary A. Rackham Institute. This includes those working remotely and temporary workers. More information on this new policy is available on the U-M Health Response.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.