At Aylo Health, we work together to enrich the health and well-being of every life we touch. Our mission is to make quality healthcare simple and convenient. Because healthy people can do amazing things!

We offer a work environment that values the creation of lifelong relationships, while also providing opportunities for growth and career development. We strive to care for each other with the same passion with which we care for our patients. Aylo Health offers competitive pay to team members who provide high-quality care, while delivering an exceptional patient experience.

JOB SUMMARY:

Responsible for a variety of office/clerical tasks relating to claims processing; contacts patients and responsible parties to resolve past-due accounts; reviews account status and initiates collection.

ESSENTIAL FUNCTIONS:

• Identifies accounts with balances as patient responsibility, investigates and corrects errors in claims or balances
• Review account, and follow-up to retrieve missing account information
• Answers patient inquiries regarding; services rendered on account, insurance guidelines, and outstanding balances
• Contacts responsible party to resolve delinquent accounts;
• Assists patients in setting up payment plans and completes payment plan contracts, and plans and monitors adherence to plans by responsible party
• Directs accounts to outside collection agencies when necessary.
• Prepare billing reports to track, identify and resolve account balances
• Assists with posting daily charges submitted
• Posts payments to the EMR system
• Ensures that all payments, adjustments and denials are posted timely and accurately
• Responds timely to emails and letter correspondence from patients
• Performs other duties as assigned

QUALIFICATIONS REQUIRED:

• High School graduate or equivalent required
• Minimum of 2 years of medical collections experience; preferably in medical family practice
• Ability to respond to questions in a tactful and professional manner
• Ability to make basic numerical calculations
• Computer literate with entry level working knowledge of Microsoft Suites; Outlook, Word
• Duties require professional verbal and written communication skills
• Problem solving skills
• Demonstrated ability to organize, coordinate, prioritize, and facilitate many on-going tasks at one time
• Ability to work independently or with a team
• Professional appearance
• Positive attitude

We offer our employees a comprehensive benefits package that includes:

• Medical insurance with prescription drug coverage
• Dental insurance
• Vision insurance
• Company-paid child care
• Company-paid basic life insurance
• 401(k) with company match
• Dependent Care Flexible Spending Account
• Healthcare Flexible Spending Account
• Paid time off

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Aylo Health is an Equal Opportunity Employer