Join us as a Patient Insurance Advocate!

Day Shift, Full Time, 40 hours, 7:00am-3:30pm

How You Care for Our Patients

The Patient Insurance Advocate position acts as a billing liaison working closely with patients, insurance companies, and internal leadership and clinical teams. We are seeking an experienced, organized, independently motivated individual to work in a fast-paced environment producing accurate and effective results. Must have proper phone etiquette and customer service skills. Attention to detail and problem-solving skills are necessary.

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  Receives and records all referrals into database
• Insurance eligibility checks- verify all insurance benefits for new and existing patients
• Collaborate with other departments to ensure billing accuracy
• Assist Intake team with insurance inquiries as needed
• Request initial authorizations from insurance companies and monitor/request renewal authorizations as needed
• Work with uninsured patients to obtain coverage
• Extensive work with BSAS patient enrollments and due diligence forms
• Collect patient payments and reconcile accordingly in database
• Monitor patient payments and create fee agreements
• Follow up on pending lab results
• Manage incoming mail and faxes
• Other responsibilities as assigned

How We Care for You

We offer competitive compensation depending on education and years of experience. Our benefits package includes medical, dental, vision, 401(k), employer paid short term disability (STD), long term disability (LTD), life insurance, and tuition reimbursement. Our care for you goes beyond the benefits package. We are focused on providing you the care and support that you need to thrive at home and at work.

You Bring Meaningful Experience

Associates degree or equivalent required. Behavioral Health and/or outpatient behavioral billing experience preferred.

3-5 years of Medicare/Medicaid/Commercial/Managed Care billing or intake experience.

Experience in Microsoft Office and other computer software products Experience with billing and HIPAA compliance guidelines.

Bilingual preferred.

Prior experience working within an inpatient behavioral health setting or outpatient behavioral setting preferred. Experience with Microsoft Office with sufficient typing and computer skills is required. Knowledge and experience with the use of an EHR (Electronic Health Record) system preferred.

MiraVista Behavioral Health Center is a new healthcare provider created to bring much needed psychiatric and substance use disorder services to Western Massachusetts. We opened in April 2021 and are rapidly growing our treatment programs to meet the needs of the Pioneer Valley. We are a growing community of caregivers dedicated to providing healing, hope and trust to our patients and to each other. MiraVista is a great opportunity to develop your career, be part of something new and make a life-saving impact in your community.

Work With Us As We Live Our Values

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  Visionary: We aspire to set the standard for how behavioral healthcare services are provided.
• Integrity: We conduct ourselves in an honest and ethical manner.
• Safety: We strive to provide a safe environment for patients and caregivers.
• Transformational: We inspire our team members, our patients, and their families to lead fulfilling lives.
• Advocacy: We advocate for our patients and the services we provide and work to decrease the health disparities in our communities.

MiraVista Behavioral Health Center is a new healthcare provider created to bring much needed psychiatric and substance use disorder services to Western Massachusetts. We opened in April 2021 and are rapidly growing our treatment programs to meet the needs of the Pioneer Valley. We are a growing community of caregivers dedicated to providing healing, hope and trust to our patients and to each other. MiraVista is a great opportunity to develop your career, be part of something new and make a life-saving impact in your community.

If you like the sound of this Management position specializing in behavioral health, psychiatric and substance use disorders care located in Western Massachusetts, please apply today!

MiraVista is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.