Job description

Job Title: Payment Processing Mortgage Servicing - Full Time

Company: FCI Lender Services

Schedule: Monday - Friday 8:00 am to 5:00 pm

Compensation: $22.00-$30.00 based on experience

• If new to Loan Servicing, we will train
• Higher pay offered for proven prior mortgage loan servicing experience. (Not loan origniation or loan closing experience only)

Our beautiful offices are on the tenth floor overlooking Lake Carolyn.

Industry leading 40-year-old Loan Servicing Company (not an originator) seeking experienced Customer Service Representatives to join FCI’s dedicated team of long-term mortgage professionals.

If you are interested in long term employment with a superior Benefits Package that includes 100% employer paid medical, dental, vision, basic and optional life insurance, flexible spending accounts, fully vested matching 401-K, observance of federal holidays, 2 weeks paid PTO in the 1st year, then please apply now.

ONSITE TRAINING FOR 90 DAYS: MONDAY - FRIDAY 8am to 5pm

EXAMPLE OF TASKS:

• Loan payment & term adjustments.
• Loan modifications.
• Processing of incoming/outgoing wires.
• Reconciliation of daily bank deposits.
• Accurately document all information pertaining to accounts.
• Check validation (Z method).
• Perform office duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

• Interact with customers in a manner which shows sensitivity, tact and professionalism.
• Read, interpret and apply federal, state and local collection laws, rules, regulations and company policies and procedures (FDCPA & CFPB).
• Use basic math to solve problems.
• Communicate clearly, concisely and effectively.
• Ability to follow written and/or verbal instructions.

REQUIREMENTS:

• Promptness.

• Proficiency in Excel.
• **Bank teller experience a plus.**
• **Mortgage experience a plus.**
• Ability to pass a background check.
• Reliable transportation.
• Ability to analyze/resolve problems and adapt to change.
• Solid vocabulary, math, and multi-tasking skills.
• Basic computer skills with a minimum keyboarding
• Excelent 10 key by touch.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time, use hands to handle, touch or feel objects, tools, or controls, to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull up to 25 pounds; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard and mouse; and to verbally communicate to exchange information. The employee is frequently required to talk and hear. The employee is occasionally required to stand; walk; reach with hands and arms. The work environment temperature is compliant with OSHA regulations. VISION: See in the normal visual range with or without correction, close vision, distance vision, and the ability to adjust focus. HEARING: The noise level in the work environment is usually moderate. Hear in the normal audio range with or without correction.

Job Type: Full-time

Pay: $22.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Experience:

• Loan Payment: 1 year (Required)
• Processing wires: 1 year (Required)
• Bank Deposit Reconciliation: 1 year (Preferred)

Work Location: Remote

colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.