Job description

Our peer support employee - provideds case management, community support services (assistance with maintaining income, housing, basic needs, independent living skills, crisis intervention, and care coordination) for NARA NW clients. Works as a part of the Mental Health team and in close collaboration with the Addictions and Outreach teams, Medical services, and other NARA NW programs. Assists clients and providers in developing and implementing strengths-based service plans for case management and community-based services.

ESSENTIAL JOB DUTIES:

• Provide peer support, case management, and community-based services to clients living with mental health concerns that significantly affect their functioning.
• Assist with obtaining benefits such as insurance and Social Security benefits, SNAP, job training, housing, health care, socialization, and other community resources as identified in a strengths-based plan.
• Provide skills training, such as finance management, medication management, disease/illness management, self-advocacy, applying for housing, applying for jobs, use of public transportation, nutrition, hygiene, etc.
• Targeted crisis intervention in collaboration with clients’ primary behavioral health and medical providers.
• Assist clients with SUD in finding AA/NA meetings and other recovery supports, in close collaboration with Recovery Support Services and Outreach Team.
• Refer to, and work closely with, Housing and Supported Employment teams.
• Assist clients in learning about and accessing cultural resources and activities.
• Monitor well-being of clients in the community setting on a routine basis as determined by service plan (outreach).
• Send and track / follow-up on referrals to internal and external resources.
• Deliver food boxes to clients as-needed.
• Provide outreach calls and letters to clients not following-up with services. Assisting with closing of client charts.
• Assist Behavioral Health RN Care Coordinator and Psychiatric Providers with coordinating care as-needed.
• Assist Adult MH Intake Department and Operations Supervisor with tasks, as assigned.
• Work collaboratively with Elder Mental Health Case Managers, Elder Tribal Navigator, and support line specialists within NARA NW to assist clients with a variety of care management needs.
• Provide a warm handoff for clients who are being referred to internal and external resources, (e.g. attending first appointments with client at health clinic, addictions intake, housing, cultural activities, etc.).
• Coordination of care – actively initiate and maintain communication and collaboration with all members of client’s support system and service team as permitted by the client.
• Provide hospital follow-up services as directed by NARA NW’s Life is Sacred Team.
• Close collaboration with Life is Sacred Team for case management, coordination of care, and connection to resources for clients who are at elevated suicide risk and/or experiencing current or recent DV/IPV.
• Maintain thorough, accurate, and timely documentation as required by agency policy and OARS.
• Participate in multi-disciplinary team meetings to coordinate care.
• Attend all mandatory meetings and clinical supervisions.
• Perform other duties as assigned.

QUALIFICATIONS:

• Knowledge of community resources and entitlement programs.
• Knowledge and understanding of mental illness, medications, symptoms, and treatments.
• Ability to engage and interact positively with consumers to promote strengths and improve health and well-being.
• Initiative to communicate effectively in coordinating care.
• Excellent communication skills.
• Knowledge and skill in working in a multi-cultural environment.
• Ability to maintain professional boundaries with clients, the community, and other staff members.
• Work collaboratively with clients, other NARA NW staff, team members, and to treat everyone with respect and dignity at all times.
• Experience working within the Native American/Alaska Native community is considered a plus.
• Ability to pass a pre-employment or for cause drug tests.
• Ability to pass criminal background and DMV checks.
• Must be able to pass a CRIMS finger printing and background check.

Education, Training (includes licenses or certifications):

• Associates or Bachelor’s degree in social work, psychology, counseling, or other related field.
• Certification as a Peer Support Specialist within 6 months of hire.
• At least one year of professional experience working with individuals experiencing mental health and/or substance use disorders.
• Current CPR certification within 30 days of hire.
• Required to be legal to drive and have access to their own reliable transportation to perform job.

STANDARDS OF PERFORMANCE:

Each of these are considered an essential function:

Mission & Vision: The mission of NARA, NW is to provide education, physical and mental health services and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives and other vulnerable populations. Our purpose is to achieve the highest level of physical, mental and spiritual well being for American Indians and Alaska Native people.

Service Commitment: Demonstrates competency by placing a high priority on service to everyone encountered. Consistently shows the characteristic of service excellence.

Team Member: Demonstrates competency by maintaining positive, constructive interpersonal relationships, and by understanding and practicing the principles of effective teamwork.

Confidentiality/Privacy: Protects confidential/private information related to clients, members, employees, and others.

Environment of Care/Infection Control/Safety: Consistently demonstrates and incorporates principles of safety and infection control into daily activities and complies with policies and reports unsafe conditions.

Attendance and Punctuality: Demonstrates performance by adhering to established policies and procedure and exhibiting the defined characteristics associated with attendance and punctuality.

Respect for Diversity: Demonstrates competency by knowing and applying the principles of care for clients assisting in all behavioral health services for adults with serious mental illness and with severe and persistent mental illness.

NARA NW is fully committed to supporting sobriety. All employees must agree to model sobriety, both on and off the job, including no alcohol drinking, no illicit drug use, no marijuana use, and no prescription drug abuse behavior. If in recovery, must have been sober/clean for a length of time sufficient to demonstrate that will be able to model sobriety.

EEO/AA Employer/Vets/Disabled/Race/Ethnicity/Gender/Age. Within scope of Indian Preference, all candidates receive equal consideration. Preference in hiring is given to qualified Native Americans in accordance w/the Indian Preference Act (Title 25, US Code, Section 472 &473).

Job Type: Full-time

Pay: Up to $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call
• Overtime
• Weekend availability

Supplemental pay types:

• Signing bonus

COVID-19 considerations:
All employees must be COVID-19 Vaccinated and show proof

Ability to commute/relocate:

• Portland, OR: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Addiction counseling: 1 year (Preferred)

License/Certification:

• Peer Support Specialist (Preferred)

Work Location: One location

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