Job description

Summary
We are committed to providing high-quality, compassionate, and comprehensive primary health care services for the entire community. MLCHC continually transforms our health care delivery system to improve the health of the communities we serve.
If you are searching for an opportunity to work in a collegial environment, serve others, and learn new skills then join us at Moses Lake Community Health Center where caring, welcoming, helpful, and professional behaviors are the norm, not the exception.
Benefits
This position is benefit eligible. The Moses Lake Community Health Center comprehensive benefit package includes, but is not limited to, a 401(k) retirement program with an employer match, medical, vision, dental, life insurances, long-term disability, and paid leave.
EEOC
For additional information contact:
Human Resources
509.764.6101 or hr@mlchc.org

The Pharmacy Assistant is the first representative of pharmacy to our patients and plays a key role in ensuring our patients have a welcoming and productive visit. In this role, they must provide the highest level of customer service, actively working to help the patient in a warm, helpful, and empathetic manner. The Pharmacy Assistant is also accountable for important administrative, cashiering, and clerical functions to support the pharmacy team, optimize patients visit quality, and keep patient records accurate and current.

• Provides excellent service, information and support to patients and colleagues on the phone and in person
• Consistently exhibits all Moses Lake Community Health Center’s Service Standards with patients and co-workers
• Consistently contributes to a work environment that is supportive, respectful and values the contributions of everyone
• Is knowledgeable about clinic services and departments, staff members and where to access information for the purpose of answering patient questions
• Proactively supports patients with information and assistance to make their Pharmacy visit go smoothly
• Manages prescription transactions according to established procedures
• Accurately rings out patients ensuring counseling called for when appropriate
• Consistently maintains patient data base (e.g. address, phone, etc.)
• Perform schedule maintenance (e.g., will call list, outdates, etc.)
• Perform rebilling process (e.g., insurance etc.)
• Maintain will call area clean, neat, and organized to ensure efficient customer service
• Efficiently inputs refills for patients
• Accurately maintains register and cash box cash amounts

Job Type: Full-time

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