Position Summary

The Phlebotomist is responsible for collecting, ordering, and processing laboratory specimens; billing lab orders and performing clerical duties for Central Laboratory.

Major Duties and Responsibilities

• Accurate patient appointment scheduling.
• Accurate patient check in and demographic data entry in NextGen computer system.
• Collect acceptable specimens ordered by TPMG or non-TPMG physicians for testing at Central Laboratory and/or other reference laboratories.
• Accurate specimen ordering and post collection management in lab computer and NextGen systems.
• Accurate billing of specimens collected.
• Review appropriate reports to ensure billing accuracy.
• Specimen reconciliation to ensure orders have been resulted to Electronic Health Records (EHR) system.
• Waived specimen testing and reporting as appropriate.
• Process patient specimens for delivery to Central Laboratory or other laboratories as appropriate.
• Process specimens collected at other sites for delivery to Central Lab.
• Work effectively without daily supervision.
• Other duties as assigned.

Knowledge, Skills and Abilities

• Knowledge of laboratory techniques to perform routine laboratory tests.
• Knowledge of laboratory equipment and testing to operate, clean and sterilize.
• Knowledge of appropriate medical terminology to communicate with medical and laboratory staff.
• Skill in operating a variety of laboratory instrumentation and equipment.
• Skill in proper reporting of laboratory tests.
• Skill in communicating clearly with diverse publics.
• Skill in use of electronic medical record as appropriate.
• Skill in appropriately billing orders collected.
• Ability to work scheduled hours as defined in the job offer.
• Ability to work in multiple computer systems effectively.
• Ability to establish/maintain effective working relationships with patients, medical staff and the public.
• Ability to read and understand oral and written instructions and follow written protocols.
• Ability to work independently.

Education / Training / Requirements

• Certified Medical Assistant (CMA, CCMA, NRCMA, CCMA, or RMA) or Certified Phlebotomist.
• Prior phlebotomy experience required. Minimum 6 months.

Physical Demands

• Ability to stand and walk for periods of time.
• Ability to sit for extended periods of time.
• Ability to climb or balance for limited periods of time.
• Ability to occasionally reach, bend, stoop and lift up to 30 lbs. *
• Ability to grasp and hold up to 25 lbs.*
• Ability to hear normal voice level communications in person or through the telephone.
• Ability to speak clearly and understandably.
• Ability to smell.

Success Factors

• Alignment with Company Mission and Core Values
• Excellent Time Management/Organized
• Open Communication/Positive
• Goal Driven
• Excellent Customer Service
• Juggles Multiple Priorities
• Accuracy and Attention to Detail

All statements are essential functions of the position unless identified as non-essential by an asterisk (*).