Placement Operations Coordinator, High School USA

Full Time
Remote
Posted
Job description
Position: Placement Operations Coordinator, High School USA
Reports to: Placement Operations Manager
Department: Academic Exchanges
Location: Remote

Who we are:
CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and culturally diverse world.

Why work with us:
  • You will change the world. CIEE builds bridges between different people, different countries, and different cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives, our alumni change the world. Be part of the change!
  • You will receive a competitive total rewards package. CIEE provides all employees with exceptional benefits offerings that increase total compensation by upwards of 25%. Our top-tier benefits include premium healthcare insurance, annual Company contributions to your retirement fund (up to 5%), generous personal time off (including vacation, holidays, and floating Fridays), and the full-suite of insurance
  • You will be part of a fast-paced, international, diverse, and collaborative team of professionals. CIEE operates the largest nonprofit network of study-abroad locations, with facilities and staff in 26 countries. Additionally, we help international participants from over 130 countries come to the USA annually. Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams and are dedicated to advancing our 75-year-old mission to make the world a more peaceful place.

Who you are:

The Placement Operations Coordinator role is a critical position on the Academic Exchanges Team, which supports both the inbound private sector J-1 program and the Grants inbound programs. The Operations Coordinator is responsible for supporting the team with pre-arrival and post-arrival projects, including but not limited to application review, supporting compliance procedures, and day-to-day operations. This includes coordination with international representatives, government agencies, field staff, local coordinators, students, volunteer host families, and other CIEE teams.

What you’ll do:
  • Support the day-to-day operations of the inbound high school exchange program
  • Review student and host family applications, following U.S. Department of State guidelines and regulations
  • Communicate effectively across teams and with different stakeholders as a representative of CIEE
What you’ll bring:
  • Bachelor's degree (or international equivalent)
  • Excellent Organizational and time management skills with regularly shifting priorities
  • Ability and willingness to remain flexible, shifting between projects based on the seasonality of the program, as directed by the supervisor
  • Meticulous attention to detail in a very fast-paced environment
  • Strong, professional, written and verbal communication skills
  • Intercultural communication experience a plus
  • Fast learner of new technology, systems, procedures, and policies
  • Computer skills including Microsoft Word, Excel, and Outlook are essential
  • Strong knowledge of Excel, Salesforce, and other IT skills helpful

Diversity Matters:
CIEE believes that diversity matters and those professionals with diverse backgrounds provide diverse approaches and ideas to solving problems and finding ways to advance our mission to bring the world together. Candidates from underrepresented groups with diverse backgrounds and experiences are strongly encouraged to apply.

Due to federal regulations, a background check will be conducted as a condition of employment

As a condition of employment with CIEE, all new employees must comply with our COVID-19 Vaccination Policy which requires proof of full vaccination status, subject to any local laws or restrictions.

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