Policy Caseworker

Full Time
Indiana
Posted
Job description

Duties and responsibilities may include, but are not limited to
  • Deal with large numbers of standard queries as well as assisting on more complex cases from members of the public by phone, email, social media or face to face. Ongoing communications may be required.
  • Gather relevant information to assist with resolving cases
  • Liaise with Government departments, executive agencies, local government and charities to responsd to constituents queries
  • Draft responses to constituents
  • Assist surgeries, public meetings and other visits, and follow up as appropriate
  • Ensure records are kept and information managed confidentially in line with data protection legislation
  • There may be a requirement for the role holder to work outside of the normal working hours and travel for work occasionally
  • Willingness to engage with the community where required
Key characteristics
  • Experience of working with members of the public
  • Strong written and verbal communication skills
  • Good organisational skills with excellent attention to detail, record keeping and appropriate confidentiality, in compliance with GDPR
  • Strong IT skills especially with the Office 365 suite
  • Basic comprehension of Politics
  • Excellent communication and interpersonal skills
  • Sympathetic to the aims and values of the Conservative Party

Upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO). See Members’ Staff Verification Office (MSVO) page for further info. MPs generally pay staff in accordance with IPSA guidelines.

Closing Date 3 February 2023

Interview/Start Dates

Interview/Start Dates

Candidates successfully selected for interview may be contacted ahead of the closing date with details of the interview.

Application Details

Application Details
All applicants should send their CV along with a covering letter to darren.henry.mp@parliament.uk for the attention of the Office Manager

Website http//www.darrenhenry.org.uk/

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