Job description

Porter

JOB TITLE JOB NUMBER FLSA Status

Porter Non-Exempt

DEPARTMENT DIVISION GROUP

BMG Residential Property Management

REPORTS TO (JOB TITLE)

Service Manager / Community Manager

JOB SUMMARY, DUTIES AND RESPONSIBILITIES, JOB REQUIREMENTS

SUMMARY

Porters do a bit of everything to keep businesses running cleanly and smoothly. Similar to custodians and janitors, porters work to make sure that all types of buildings are neat, clean, free from clutter and safe. Porters may run errands for employees, deliver items, move stock, or anything else that employees might need

RESPONSIBILITIES

• Assist the rest of the staff, as directed, in their efforts to manage the property in an efficient manner.
• Conduct all business in accordance with company policies and procedures, state and federal laws; e.g., OSHA,

ADA, Fair Housing, etc.

PREVENTIVE MAINTENANCE/SAFETY

• Checks and replaces exterior lighting on a regular basis.
• If certified for pool maintenance, clean and maintain pool as directed.
• Maintains awareness of proper safety precautions at all times.
• Constantly observes condition of apartment property throughout the community and immediately reports and/or initiates action to correct unsafe conditions.
• Needs to be aware of all utility meter cut-offs, apartment and fixture cut-offs, sewer cleanouts.
• Ensures that storage areas always remain locked when not in use.

GENERAL

• Physically walks the property on a frequent basis and removes litter, debris, cigarette butts and pet droppings from the grounds. It is especially critical that the following areas remain neat and free of litter at all times.

- Management Office - Recreation areas

- Pool area - Grounds adjacent to the road, in front of

- Laundry room the office

- Mail rooms (if applicable) - Walkways to and from, and in-between

- Pathways to show units/models buildings

- Stairways and breezeways - Exterior lighting fixtures

- Dumpster areas - Parking lots and drives

• Performs "trash-out" duties at vacated apartments on a daily basis. Removes all abandoned furniture, trash, boxes. Transfers to dumpster or storage area, whichever is applicable.
• Transfers trash and other items left outside of dumpster into dumpster. Pick-up and sweep area.
• Keeps dumpster/compactor doors closed on windy days.
• Details property on a regular basis. Cleans and rakes shrub areas; shovels mud when necessary.
• Use blower to keep sidewalks and walking areas clean of loose grass and brush.
• Repairs and replaces windows, screens, sliding glass doors, etc. Performs routine maintenance on property as requested by manager and senior maintenance technician.
• Assists with various physical tasks as directed; e.g., tearing down fences, digging post holes, carrying abandoned sofas, liens, etc.
• Assists with "make-ready" duties when requested by the manager or senior maintenance technician.
• Helps clean and maintain storage and shop areas.
• Performs interior & exterior painting duties when requested. Carries buckets of paint from storage area to work site.

Revised: 11/19/2019 Page 1 of 2

• Completes minor and routine service requests when requested by manager and/or senior maintenance technician. Follow procedures when service requests are performed.
• Change locks, rekeys and makes keys when directed.
• Distributes resident communications to residents; e.g., upcoming events, pest control notices, newsletters.
• Performs work area clean-up and safety related duties.
• Assists in keeping grounds neat and free of litter. Rakes, sweeps, shovels as circumstances warrant.
• Performs any additional duties assigned by senior maintenance technician and manager.

EDUCATION REQUIREMENTS

• High School Diploma or equivalent.
• Most learning will be done on-the-job.

JOB SKILLS AND REQUIREMENTS

• Interpersonal Skills: Many porters work during regular office hours, while company employees are working.

Being friendly and pleasant will help you in your job.

• Mechanical Skills: Porters need to understand how to work industrial equipment like floor buffers, industrial floor washers, and fix small building problems, like leaky faucets or faulty light switches.
• Strength and Stamina: You will need to lift heavy objects and spend most of your time on your feet.

QUALIFICATIONS

• Must meet all physical requirements and be able to take direction.
• Must be able to work 40 hours per week if full time or up to 25 hours if part time. Weekly schedule may change as required and weekends may be required as circumstances warrant.

EQUIPMENT/MACHINERY/TOOLS:

An employee in this position must be knowledgeable and skilled in the safe use and maintenance of the following tools:

• Hand Tools: Various wrenches, hammer, grips, saws, sledgehammer, snips, posthole diggers, etc. (not
• provided by the company)
• User-Moved Aids: Wheelbarrows, dollies, hand trucks, buckets, jacks, step ladders, full ladders.
• Power Tools: Blowers, power washers, etc.

PHYSICAL REQUIREMENTS

• Constant need (66% to 100% of the time) to be on feet.
• Have constant need (66% to 100% of the time) to perform the following physical activities:

- Bend/Stoop/Squat/Kneel Perform routine maintenance/repairs, pick up debris.

- Climb Stairs Routine duties require access to all levels.

- Push or Pull Move equipment, appliances, open and close doors, etc.

- Reach Above Shoulder Perform routine maintenance/repairs, stock and remove equipment.

- Climb Ladders Perform routine maintenance/repairs.

- Grasp/Grip/Turning Handle tools and equipment, perform routine maintenance/repairs.

- Finger Dexterity Handle tools and equipment, perform routine maintenance/repairs.

• Lifting/carrying (supplies, blower, ladders, etc.):

- Over 150 lbs. Rare need (less than 1% of the time)

- 75 - 150 lbs. Occasional need (1% to 33% of the time)

- 25 - 75 lbs. Frequent need (33% to 66% of the time)

- 1 - 25 lbs. Constant need (66% to 100% of the time)

NOTE: Lifting and carrying of weights exceeding 50 lbs. is often accomplished with assistance from one or more persons and while wearing the required, appropriate safety equipment. Examples of heaviest items lifted include washer/dryers, refrigerators, A/C units, abandoned sofas, etc.

Revised: 11/19/2019 Page 2 of 2

Job Types: Full-time, Part-time

Pay: $13.00 - $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Saint Joseph, MO 64503: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Maintenance: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

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