Job description
Practice Support Specialist
DM Wellness and Aesthetics
696 Ritchie Hwy
Suites 201 A & B
Severna Park, MD 21146
Pay and Benefits
Salary
$20 - $23 an hour (based on qualifications)
Job Type
Full-time
Included Benefits
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Full Job Description
Join the newest and most unique practice in Anne Arundel County where the focus is on whole-body wellness, inside and out. DM Wellness and Aesthetics combines a Functional Medicine approach to wellness with cutting edge aesthetics in an environment designed to nurture the physical, emotional, and spiritual aspects of vitality at any age.
The Practice Support Specialist is someone who puts care at the forefront of all they do. You will play a key role as the first face or voice that greets our clients. This requires;
- Exceptional customer service skills
- A pleasant and supportive demeanor
- Above average organizational skills, the ability to multitask and be resourceful
- Curiosity and a willingness to learn the ins and outs of our unique model in order to convey our services and company values
- Flexibility with work schedules - including being available to work on Saturdays when needed
- Excellent communication skills
- phone calls (including cold calling)
- face-to-face
- helping to host events after hours when necessary
One of the core values of DM Wellness and Aesthetics is to ensure that everyone who steps through our doors feels both welcomed and supported. This includes clients, patients, and members of our team. We are in the business of making people feel and look good, that starts with you. Your duties will also include, but are not limited to;
- Answering/returning calls and emails
- Scheduling
- Communicating with incoming leads and securing bookings
- Checking clients in and out
- Inventory reporting and stocking
- Managing our Zen Spaces to ensure they are clean, stocked, and welcoming
- Running general reports and providing data to our management team
- Informing clients about new products and promotions
- Supporting our team members
- General administrative tasks
Work Hours & Perks
- 8-9 hour shift between 9:30 am to 6:30 pm daily, 4-5 days per week which may include 2 Saturdays per month
- Flexible scheduling
- Overtime
- Discounts on all services offered at our practice
- Possible bonus pay based on bookings closed and sales made from leads you have curated
Who We Are
Our team is a family of medical, aesthetic, wellness experts. We’ve come from busy hospitals and medical offices, renowned spas and wellness centers, and have walked a path in service to others. At DM Wellness each of us has found a home that fosters our talents, allows us to expand our knowledge and skills, all with an eye toward helping our community to thrive while living their best, most healthy, and beautiful lives.
We offer cutting edge laser therapies for everything from hair restoration and removal, to noninvasive skin resurfacing and rejuvenation. Our Director of Aesthetics, Autumn Todd, is a sought after practitioner with an abundant following of long term clients that travel sometimes hundreds of miles for the benefit of her skills. She oversees a team of experts who are well known for their skills in injectables, HydraFacial, microneedling, acne treatment, and more. Our wellness team is led by our founder, Dr. Danielle McDevitt who is an expert in bioidentical hormone therapies, gut health, anti-aging medicine, medical weight loss and more. She has built a talented team of medical professionals that practice functional nutrition, acupuncture, cupping, gua sha, and other modalities.
The DM Wellness and Aesthetics space was designed to strip away stress and provide a welcoming, zen environment featuring natural elements, inviting spaces, and a haven away from the demands of everyday life. We welcome all and have even included a space for community events and sharing. Many of our partners are local, small and women owned businesses because we believe that a rising tide lifts all ships.
About Our Founded
DM Wellness & Aesthetics was founded by Dr. Danielle McDevitt in 2022 and is a culmination of a lifelong desire to create a space and practice that is rooted in fostering physical, emotional, and spiritual vitality. A Baltimore native, Dr. McDevitt completed her residency at MedStar Union Memorial going on to practice at Turning Point Integrative Health Centers and the MidAtlantic Health Institute. Her passion for “Root Cause” medicine led her to specialty programs at A4M and Hormonal Health Institute. She is an active member of the Annapolis community, married to her partner in life and business, Michael McDevitt, a mom to three kids under the age of 10, a fitness advocate, and wellness warrior.
Join our Team!
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Severna Park, MD 21146: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 3 years (Preferred)
Work Location: One location
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