Job description

Who are we?

American Pain Consortium’s Center for Pain clinic is one of the oldest free standing non-hospital affiliated pain centers in the Midwest (originally established in 1993). Our Indiana clinic footprint includes Indianapolis, Greenwood, Avon, and Lafayette while our Ohio footprint includes Columbus, Dublin, and Springfield. We also have 4 Ambulatory Surgery Center locations. Our caregivers build strong teams that deliver exceptional interventional pain management care.

As an employer, our mission is to empower every member of our team to realize their maximum professional potential and create an environment conducive to our shared success. Our why centers around our 7 inspirations: the pursuit of excellence, empathy in everything we do, a culture of collaboration, open communication, creating a space for belonging and ongoing innovation, which yields the result of Bringing value.

What do we do?

Our clinical multidisciplinary approach to care delivers the correct intervention to each and every patient; each and every time through various pain management procedures including injections, open surgical cases with general anesthesia, physical therapy, and psychological services. Our Providers focus on helping individuals improve functionality to restore a more meaningful lifestyle.

Behind the scenes are APC’s support departments which include areas like Operations Support, Pre-Service, Billing, Human Resources, Marketing, and Accounting. APC values individuals with a strong work-ethic, embracing why they want to serve in the healthcare industry while maintaining a family and life balance. APC is seeking an individual who is wanting to learn, develop, and grow in a role in their Pre-Service Department located in their Support Office in Carmel, IN.

What will you do?

The Pre-Service department is responsible for maintaining patient medical records by preparing and updating admission packets, scheduling appointments to include procedures and surgeries, processing referrals, initiating registration, verifying orders, financial clearance to include pre-arrival collection, obtaining insurance pre-certification prior to patients receiving medical services, obtaining accurate demographic information, validating insurance information to include eligibility, medical policy, and benefits needed, and answers and provide resolution for any questions received from patients, providers, visitors, and staff.

What do we offer?

• Monday – Friday day shift schedule
• Health, Dental, and Vision Insurance
• Paid Time Off
• Paid Holidays
• Matching 401k Plan

What qualifications do you need?

• 2 years of customer service experience and a willingness to learn!
• **Prior experience in a healthcare setting a plus

Physical Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Standing and/or walking 10% of time
• Sitting 90% of the time
• Occasional lifting, stooping, kneeling, crouching, and reaching.

Equal Employment Opportunity

American Pain Consortium Management, its affiliates, and subsidiaries are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Will you be able to reliably commute to Carmel, IN for this job?
• What are your salary expectations?

Education:

• High school or equivalent (Preferred)

Work Location: One location

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