Reports to: Department Manager

Location: Rochester

Full Time: Monday – Friday 10:30 a.m. through 7:00 p.m.

Non-Exempt: Starting at $33,280 – $37,500

The people we serve come from all walks of life, and so do we. We strive to diversify our workforce, not because it’s the right thing to do, but because it makes our organization stronger!

Who we are

From our humble beginnings in 1986 to an industry-leading communications company, we continue to invest in our people and technology and offer job stability. We take pride in our ability to provide excellent service to a large and diverse clientele that includes many of the top-tier performers in the fields of financial services, insurance, credit unions, community banks, healthcare, and government agencies. IMS Direct provides an assortment of services ranging from electronic print-mail applications to personalized variable data printing, in addition to various other letter shop capabilities. Our customer-focused service has developed our client base that spans a broad base of industries throughout the United States and Canada

What is a PSE Mail Processor Machine Operator

We are looking for a proactive employee to provide customer service and support to our customers, internal and external alike. Some responsibilities are:

• Produces printed materials from digital input files
• Reviews paperwork for accuracy
• Gathering supplies for job completion
• Packages and labels materials for distribution
• Troubleshooting and problem solving
• Communicates repairs needed
• Inputting billing information for clients
• Operating machinery that prints and sorts mail

Knowledge, Skills & Abilities

A High school diploma or GED is preferred. Must be able to follow directions carefully and have strong attention to detail while multitasking. Must have a strong sense of teamwork and accountability. Must be able to use a computer, be proficient in Excel, and have basic word processing and e-mail skills. We require applicants to understand basic math and use copiers, postage meters, pallet jacks, and hand tools. It is required that you can regularly stand, walk, crouch, bend, or kneel; use the repetitive motion of hands or wrists; finger, grasp, handle or feel; reach with arms and hands.

Conditions of Employment

Must be able to lift 75 pounds.

Did you know

IMS Direct offers health, dental and vision insurance. Additionally, we provide a 401(k), PTO, and paid holidays.

IMS Direct is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. IMS Direct is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age /Citizenship or Immigration status. IMS has always been, and always will be, committed to diversity and inclusion. We seek employees and customers from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.

Equal Opportunity Employer Veterans Disabled.