Job description
Job Description:
Spectrum Healthcare Resources is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Location : Location: US-VA-Dumfries Recruiter : Full Name: First Last: Logan McLamb Direct phone number: 314-744-4114 Recruiter : Email: Logan_McLamb@spectrumhealth.com Remote / Work from home available?: false
Spectrum Healthcare Resources has an opportunity for a civilian
Medical Receptionist for Primary Care at -Dumfries in support of Ft Belvoir, in Dumfries, VA. This position provides a variety of receptionist and other clerical duties in support of patient care and treatment.
Essential Functions:
Front Desk at our Primary Care center- 40hours a week; hours are from 6:45am-3:15 pm
- Perform receptionist duties and other various clerical tasks to assist staff members as necessary.
- Answer inquiries, verify and obtain information for general public, customers, visitors and other interested parties and update the Data system if needed.
- Add patient names to waiting list, if necessary. Call patient on waiting list when appointments become available.
- Greet all visitors and determine the nature of the visit. Verify patient’s DEERS eligibility and utilize two patient identifiers to ensure correct patient. Patient check-in should be accomplished using AHLTA or CHCS.
- Include date, stamps, clinic, and patient identifying information on all supporting documents in medical records.
- Screen walk-in patients to determine purpose of visit and eligibility for treatment. Explain clinic appointment procedures and coordinate walk-in appointments with health care provider. Observe patient for obvious signs of discomfort, illness or distress and notify professional staff of perceived emergencies.
- Answer telephone, obtain identifying information and determine the urgency of the call. Refer caller to appropriate staff member. Take messages. Apply clinic guidelines concerning release of patient information. Transfer misdirected calls to the appropriate number.
- Perform various other clerical tasks to assist staff members. For example, assure providers have their appointment rosters and administrative medical records and use computer terminal to obtain requested patient information.
- Maintain/stock forms needed at front desk.
- Assist with other duties as needed and assigned.
The job qualifications for this position are as follows:
- Two year of experience as an administrative technician, in medical environment, using full range of equipment used in medical office environment.
- Familiar with Microsoft Office applications Excel, PowerPoint, Word, and Outlook.
- Shall be able to read, write, and speak English well enough to effectively communicate with patients and other staff members.
- Have knowledge of computer operations and proficiency in the use of basic word processing, data entry, and automated records.
- A high school diploma or GED equivalent.
- Must be a U.S Citizen
Company Overview:
Spectrum Healthcare Resources (SHR) was established in 1988 to deliver systems and processes designed to meet the unique needs of Military and VA Health Systems. SHR is a leading organization that provides physician and clinical staffing and management services to United States Military Treatment Facilities, VA clinics and other Federal Agencies through various contracting vehicles. A Joint Commission Health Care Staffing Services firm, SHR is the military staffing division of TeamHealth, a Nationwide organization that serves 850 civilian and military hospitals with a team of 9,600 affiliated health care professionals.
Spectrum Healthcare Resources is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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