Job description

***MUST RESIDE IN THE ST. LOUIS, MO AREA***

As a Pharmacy PA Analyst on the Good Faith team, you will monitor internal systems for timely mailed member communication to ensure notifications are within compliance guidance.

RESPONSIBILITIES:
Work from case management system (C360) and email reports, attach letters to completed cases in C360 and print letters as needed, stuff envelopes, and postage for letters to be mailed

Monitor CRD Dashboard to ensure all jobs are completed and mailed from vendor

Handle return mail and create spreadsheet to update new address for members and re-mails after it is updated

Handles reporting for CCUM-CED Manual letter

Print and mail EOB request for the CSC team

QUALIFICATIONS:
High School Diploma or GED required

Excellent communication, interpersonal and negotiation skills required

Strong analytical skills and detail oriented

Ability to solve complex problems and work independently with minimal supervision

Ability to diagnose a situation and make recommendations on how to correct

Ability to work a flexible schedule

Ability to stand for extended time periods

Ability to operate printer and postage meter

*****Work Shifts are 2nd & 3rd Shift &Weekends and Holidays for this position***

This role is located onsite which expects most work to be performed at a Cigna office location, but may allow for some work to be performed at home. Employees must be fully vaccinated if they choose to come onsite.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

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