At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.

The Process Governance Specialist, reporting to the Manager, Process Governance, will serve as a supporting member of a team who identifies and executes data-driven process improvements related to NBCUniversal’s content supply chain. In addition to asset-level problem solving, the Specialist will aide in analyzing and proposing thoughtful operational changes based on insights gained from content defect data tracking and Studio Supply revenue trends, partnering with Studio Fulfillment, Media Operations, Content Research, Content Management, Enterprise Product and Finance.

Responsibilities

• Manage all client & vendor engagement and escalations related to rejected content
• Track, investigate & reconcile content-related rejections including redelivery of media to end destination
• Extract and analyze metrics to support workflow improvements
• Prepare PowerPoint presentations to communicate content trends and insights to clients, management, stakeholders, and broader groups across NBC
• Metrics assessment and maintenance of standard operating procedures and trainings
• Identify patterns, recommend and implement timely solutions with appropriate parties throughout the supply chain
• All other duties as assigned

This position is eligible for company sponsored benefits including: medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Colorado applicants only, wage range: $60,000 - $66,000 (not bonus eligible).

REQUIREMENTS:

• BA/BS in a related field
• 2+ years’ experience in media or broadcast/entertainment operations
• 2+ years’ experience in digital media
• 2+ years’ experience in client/account management or project management
• 2+ year experience working with video distribution in a TV Broadcast environment
• 2+ years’ experience in enabling customer workflows and operations

Additional Job Requirements

• Must be willing to work in Los Angeles, CA, Englewood Cliffs, NJ, or Denver, CO
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
• Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered
• Willingness and open availability to work flexible hours

PREFERRED QUALIFICATIONS:

• 1+ year experience in a role demonstrating strong technical, quantitative, or analytical skills
• Detail-oriented, clear thinking and adept at multi-tasking
• Ability to multi-task and balance numerous priorities in a deadline-oriented environment
• Possess strong interpersonal skills for interacting with senior leaders and global clients
• A respectful team player, who follows rules and policy
• Effectively flexible in approach, and responds well to pressure
• Experience in multiplatform digital content distribution (e.g. Broadband, iTunes, Hulu, etc.)
• Proven track record of impeccable communication skills, both written and verbal with strong attention to detail
• Proficient with Microsoft Word, Excel, PowerPoint

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.