JOB SUMMARY:

Under the supervision of the Director, the Program Assistant will provide friendly,

professional, courteous, and prompt membership service to all members, clients, and volunteers of

the Y. The Program Assistant will ensure a safe, clean well-maintained and friendly environment.

JOB FUNCTION

• Program/Department Responsibilities

• Assist in organizing, implementing and promoting assigned programs, and special events.
• Be informed of all current and/or upcoming programs and special events in order to interpret YMCA membership and program information to members and potential members to increase their participation in each area.
• Adhere to YMCA emergency procedures, including notification of appropriate professional staff person(s).
• Ensure all requests, comments and/or complaints are immediately addressed by you, and referred to your supervisor and/or the appropriate staff person.
• Provide tours to potential new members explaining the facility, policy information, and membership rates, promoting the various programs and memberships.
• Supervise, monitor and engage members in the fitness center, gymnasium and family play space areas.

• Fiscal Responsibilities

• Adhere to all fiscal policies and procedures such as member registration, membership desk, etc.

• Supervision of Personnel

• No direct reports

• Facility/Housekeeping Responsibility

• Ensure a safe environment for all participants.
• Assist when needed in preparing for class and program setup to include but not be limited to clearing out gym/program space, setting up equipment, moving fans and cleaning gym floor.
• Be responsible for cleaning (using the damp towel method) as assigned, (prior to all classes, programs or special events).

• Interdivisional/Community/Volunteer Responsibility

• Demonstrate the character values of Caring, Respect, Honesty and Responsibility at all times.

• Obtain Leader Certification from Y-USA
• High School Diploma Preferred
• Ability to lift 50 lbs
• Must be able to walk, sit, bend, stoop as needed