Program Assistant (Clinic)
Full Time
New Rochelle, NY 10801
Posted
Job description
Position: Program Assistant, New Rochelle Clinic
Location: New Rochelle, 150 Huguenot Street
Number of Available Positions: 2
Program/Department: Clinical Administrative Team / Integrated Services
Reports to: Office Manager, Integrated Services
Hours: 35 hours per week/ On-Site Only
Pay Rate: $16.48 per hour
Schedule(s):
First Position - Mon. – Fri. 8:30 am – 4:30 pm. Alternating Saturdays, 8:30 am – 5 pm.
Second Position - Mon. – Thurs. 1 pm – 9 pm, Fri. 9 am – 5 pm. Alternating Saturdays, 8:30 am – 5 pm.
(Schedules are subject to change due to business needs.)
Position Summary: The Program Assistant will provide a range of administrative and program-related support for The Guidance Center of Westchester’s (TGCW) Integrated Services department. Reporting to the Office Manager, Integrated Services, the ideal candidate will have experience providing reception, clerical, administrative, and project support in a busy team dynamic at a nonprofit behavioral health or similar organization.
Responsibilities:
- Primarily supports the clinic team with day-to-day activities and serves as the team’s primary point of contact.
- Interact professionally and effectively with clinicians, insurance companies, and participants face-to-face, over the phone, and by email.
- Verifications of participant’s insurance coverage online and/or by phone.
- Check in participants to be seen for their appointments.
- Open, close, and file charts as needed.
- Check Daily Activity Forms (DAFs) daily.
- Provide coverage for clinical admin team members for lunches, vacations, and other instances where coverage is needed.
- Other job-related duties as assigned in support of the greater Integrated Services Department.
Qualifications:
- High School Diploma/GED required.
- Bi-Lingual English/Spanish helpful.
- 1+ years’ experience in human services or related field. (Internships/Volunteer work okay) Working knowledge of Electronic Health Record (EHR) systems required, myEvolv a plus. Highly organized with the ability to prioritize effectively.
- Proficient in Microsoft Office 365, with emphasis on Excel, Word, and Outlook. Proficient in video conferencing apps i.e., Zoom.
- Ability to interact with people at all levels in a professional and courteous manner.
- Flexibility in schedule to accommodate business needs.
Travel Requirements: Less than ~10%
Physical Requirements: These physical demands are representative of the physical requirements necessary for an employee to perform the job's essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case.
We encourage applicants with disabilities who may need accommodations in the application process to contact: droyal at theguidancecenter.org. Correspondence sent to this email address that is not related to requests for accommodations will not be reviewed.
About Us:
The Guidance Center of Westchester's mission is to improve the well-being of people of all ages through innovative and effective programs that enable everyone to learn, work, and thrive.
TGCW offers essential and lasting support to those in our communities challenged by mental illness, substance use, poverty, and homelessness. We empower our participants to become active members of their community through education, treatment, housing, rehabilitative and vocational services. Founded in 1942, TGCW is a community-based nonprofit organization helping over 5,000 people each year. TGCW has an annual operating budget of ~$22 million and employs 250 people. We provide services to communities throughout Westchester County, with service sites in Mount Vernon, New Rochelle, Mamaroneck, Yonkers, and Peekskill.
EEO/AAE/M/F/D/V
colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.