Job description

This Program Manager position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Facilities and Asset Management (OFAM), Mission Support Facilities, Facility Management & Engineering Division located in Washington DC.

This job is open to Current Federal employees with competitive status; Federal employees who meet the definition of a surplus or displaced employee; and individuals who are eligible under the Veterans Employment Opportunity Act (VEOA).

In this position, you will serve as a Program Manager and advisor to management on a wide range of complex program activities related to the functioning of the CBP National Firing Range Program.

This position starts at a GS-14 grade level salary of $126,233 with promotion potential to $164,102.

Typical work assignments include:

• Directing activities and projects within the Firing Range program, including project management, technology deployment, acquisition activities, configuration and change management, and asset management.
• Overseeing the overall planning, direction, and timely execution of Firing Range program activities
• Managing program activities and evaluating a program in the areas of requirements, design standards, master plans, specialized studies, and project development activities
• Implementing quantitative and qualitative methods within the scope of the respective project and reporting of results
• Providing recommendations for process improvements, improving quality, reducing costs, and establishing appropriate process metrics and process controls
• Exercising discretionary authority to approve the allocation and distribution of funds in the organization's budget. Appling analytical methods to develop the five-year Resource Allocation Plan (RAP) and to lead programmatic issue teams

Qualifications:

Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

• Developing, evaluating, analyzing, and interpreting policies to resolve complex issues and to manage the construction, deployment, and maintenance of projects
• Establishing goals, timetables, milestones, and other criteria against which the relative cost and benefit of program achievements can be measured and develop plans and goals for both short and long-range implementation
• Leading complex projects, often cutting across organizational and activity lines amongst internal and external stakeholders
• Providing direction in project management, team building, facilitation, process improvement analysis, and the methodology required to develop and substantiate a business case for the selected project
• Defining critical quality factors, process improvements on key initiatives that result in significant, improvements in service delivery, reduce operational unit costs, increase quality, and reduce process cycle time

NOTE: Your resume must explicitly indicate how you meet this experience requirement, otherwise you will be found ineligible.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 11/11/2022.

You must be a U.S. Citizen to apply for this position.

There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years.

You will be evaluated for this job based on how well you meet the qualifications listed in the official vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position, which you will access by following the instructions in the How to Apply section below.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

This self-assessment will be used to assess the following technical competencies or KSAs:

• Knowledge of management issues and programs for resolving broad, complex, and unprecedented planning, evaluation, control, and resource allocation problems
• Ability to provide authoritative advice to parties dealing with various management levels throughout the agency
• Ability to plan, organize and direct team-task efforts across organizational lines including the ability to monitor progress to ensure that realistic objectives and milestones are established, to clearly assign responsibilities, and to get mission requirements accomplished in a timely manner
• Ability to communicate both orally and in writing with all levels of management and employees effectively. Provides a consistently high level of professional customer service and liaison to supervisors, managers, and executives in and outside agencies and organizations.

How to Apply

Click this site’s APPLY link to be taken to the CBP official Program Manager job posting on USAJOBS, the Federal Government’s official employment site. Once there, you will APPLY on-line, following the instructions in the How to Apply section of the official Program Manager job announcement. Within the How to Apply section, you will be able to learn how you will be assessed for several competencies related to the job and you’ll get instructions on how to complete the on-line application process. You will APPLY on-line.

NOTE: The closing date for this employment opportunity is November 11, 2022.

Job Type: Full-time

Pay: $126,233.00 - $164,102.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Overtime

Work Location: One location

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