Job description

V-Tech Solutions, Inc. seeks an experienced Program Manager to provide leadership and oversight for our Professional Services Sector. The ideal candidate will possess a strong balance between contract requirements knowledge and people management skills necessary to execute the mission. Proven experience in Operations Management, Budget and Cost Management, Government Contracts, and Call- Center Organizational leadership at mid-size companies. Demonstrating the ability to effectively prepare, communicate and lead internal project/program kick-off, status/progress, and close-out meetings as well as external client presentations.

Roles and Responsibilities

• Provide program management expertise for multiple professional services programs and projects
• Set program performance standards, define expectations, and proactively communicate deviation to key stakeholders.
• Ensure that the scope of the projects/programs is aligned with financial requirements and business priorities
• Must pave the way for on-time and on-budget delivery, avoiding scope creep, budget overrun, and employee turnover.
• Provide steady leadership in the face of uncertainty, change and aggressive deadlines common to a rapidly growing company with an evolving business model
• Provide advice and guidance in the execution of the contract, adherence to the Statement of Work and be responsible for the outcomes and results.
• Must pave the way for on-time and on-budget delivery, avoiding scope creep, budget overrun, and employee turnover.
• Develop reporting and monitoring tools that enable project stakeholder to meet goals related to compliance and contractual outcome
• Define and implement opportunities for improvement in people and processes
• Plan, analyze and implement operational changes that will lead to growth

Skills and qualifications

• Must have a solid knowledge of program management in the professional services/government contracting industry
• Must demonstrate exceptional analytical and problem-solving skills
• Must have superior relationship management skills, significant experience in leading cross-functional teams, promoting collaboration and coordination across departments and other entities.
• Must perform Quality Control on routine basis and analyze trends, profit, and loss, communicate changes to senior management

Job Requirements:

• PMP Certification
• Master's degree in management, business, or accounting with ten (10) years relevant program management experience
• Must be a subject-matter expert in the field of Professional Services as it relates to government contracts.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Ability to effectively manage several projects simultaneously
• Ability to communicate effectively, both orally and in writing
• Ability to conduct detailed research and analysis of technical and cost data
• Advanced organizational and leadership skills

E/O/E

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