Job description
This is Spiro, the brand experience agency for the NEW NOW.
We are a community of global event professionals, born from the amazing work and legacy of GES corporate accounts and events, who have combined all of the talent and passions of brand experiences we’ve created in the past, to embrace and be empowered by the NEW NOW.
We are a community of global strategists, thinkers, dreamers, creators, producers, innovators, builders, branders, marketers, technologists, logistics experts, and ops specialists. We use creative strategy and solutions to deliver more powerful opportunities to connect and create community in a constantly changing world.
Spiro is hiring a Program Manager to join our Sales team. The Program Manager works in partnership with Sales, delivering best-in-class service. The Program Manager will be assigned to various projects throughout the Sales team, focusing primarily on process creation for account teams and internal standardization. The
- Leads and provides direction for a wide array of activities associated with project planning and management to ensure that projects are completed on time and to internal client specifications.
- Works with existing account teams to create account specific processes and documentation for training purposes
- Reports and escalates progress/issues to Sr. management, as needed.
- Works with onboarding team for new accounts to set up the internal and client processes for successful project execution
- Works with internal teams to streamline existing processes and standardize documentation for efficiency
- Supports the Sr. Director Sales Operations & Support with additional Sales wide projects and implementation
- Works with all required functions and groups to effectively plan and execute a project.
- Manages communication with business leaders at a detailed functional level and discusses/resolves issues.
Qualifications:
- 5 years of relevant / related experience
- Ability to decipher and document complex processes in a relatable manner
- Familiarity with Excel, MS Teams, Sharepoint
- There is no regular travel required for this position
- Detail oriented
- Organized
- Self-directed
- Analytical
- Collaborative
Work Environment:
Benefits
- Remote Environment
- Free Access to Events
- Full Benefits Package
- 401K Vesting Immediately
- Psychological Safety
- Diversity, Inclusivity and Belonging Culture
Our Process
Our interview process is hand crafted to our roles. In general, you can expect to have an initial phone interview with our talent acquisition team and thereafter video interviews with team members and your future manager. We welcome candidates to view our social medial channels and website to extend the conversation beyond the responsibilities of the role. Once you have completed the interview process, we conduct a criminal background check, where applicable by law.
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