Program Specialist Technician - Child Welfare

Full Time
Idaho
Posted
Job description
Description

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS

Would you like to have an opportunity to have an impact on strengthening families and the lives of children in Idaho? Are you looking for a position with advancement and training opportunities and an excellent benefits package? If this sounds like a good fit to you, the Child and Family Services program is accepting applications for a full-time Program Specialist Technician (limited service) to provide support to members of the program's leadership team. This position can be based out of any Child Welfare Field office ( Boise, Caldwell, Coeur d'Alene, Idaho Falls, Lewiston, Pocatello, or Twin Falls) and will provide support statewide.

General Information:
  • We are seeking applicants with critical thinking skills, problem solving skills, excellent oral and written communication skills, and developed interpersonal skills.
  • Applicants should excel at working independently and as part of a team.
  • This position is a limited service position, expected to last 18-24 months. Length of limited service appointments are determined by the availability of funds such as grants, alternative funding sources and/or timeframes such as pilot projects, alternative funding sources or program termination.

BEST RETIREMENT AVAILABLE IN THE NATION

We have the one of the
Nation's best state retirement systems (PERSI) that offers a lifetime benefit.

EXCELLENT BENEFITS
  • excellent medical, dental and vision insurance-employee only coverage for PPO $65/month for medical and vision & $11.00/month for dental
  • generous vacation and sick leave accrual beginning as soon as you start
  • 11 paid holidays a year
  • paid parental leave
  • multiple savings plans, optional 401K, and optional 457
  • basic life insurance for employee and family
    • employee covered at one times annual salary
    • spouse covered at $10,000
    • child covered at $5,000
  • wellness programs
  • ongoing training opportunities
  • an opportunity for student loan forgiveness
  • and more!
Our generous benefits package increases the total compensation of a full-time (benefits eligible) Program Specialist Technician making $20.82/hour to an estimated $31.31/hour.

If you have previously applied for Program Specialist Technician and wish to be considered for the current vacancy, you must reapply under this announcement. Previous scores will not be used.

Example of Duties

  • Respond to in-person, telephone, e-mail, and written inquiries and requests from the public, vendors, and other local, state, and federal agencies
  • Enter and retrieve data from databases and other automated systems
  • Track data and compile relevant elements to provide to leadership and regional management
  • Collaborate with division staff while drafting practice standard, business process, and/or policy change documents
  • Prepare internal and external communication documents, reports, videos, and/or responses
  • Convert technical material into information that is easily understood by non-technical users
  • Write ad-hoc reports and provide statistical information to management
  • Work across programs to support and implement business strategies
  • Prepare project status summaries/reports
  • Process invoices, submit IT requests, utilize a variety of computer applications to complete assignments, perform support tasks for a team
  • Research laws and regulations to provide information to leadership
  • Schedule external and internal meetings and tasks for leadership
  • Plan and organize work to be completed

Minimum Qualifications

You must possess all the minimum qualifications listed below to pass the exam for this position. Click on the Questions tab associated with this announcement for the details regarding minimum qualification requirements. The Supplemental Questions on the application are the exam questions. If it is a written answer, please make sure you answer each question with enough detail to determine how you meet the requirements. Do not put see resume as your answer to written questions. Answer each written question thoroughly. Failure to do this may result in not passing the exam and disqualify you from being considered for this position.
  • Experience determining program compliance with state or federal laws.
  • Experience preparing and presenting detailed information to groups of people.
  • Experience translating technical material into easily understandable oral and written communication.

Supplemental Information


People Making A Difference!

VISIT US ONLINE
Learn About a Career with DHW
https://healthandwelfare.idaho.gov/about-dhw/dhw-careers


For all Idaho state government jobs:
https://dhr.idaho.gov


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***PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 11:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications.


If you have questions, please contact us at:


TROUBLE APPLYING: 1-855-524-5627

(Monday through Friday, 6am - 5pm, Pacific Time)


EMAIL:

dhwjobs@dhw.idaho.gov
(answered Monday through Friday during business hours MST)

Email is the quickest way to get an answer to your questions.

PHONE:

(208) 334-0681
(answered Monday through Friday during business hours MST)


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EEO/AA/Veteran


Hiring is done without regard to race, color, religion, national origin, sex, age or disability. If you need special accommodations to satisfy testing requirements, please contact the Division of Human Resources at (208) 334-2263.


Preference may be given to veterans who qualify under state and federal laws and regulations.

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