Job description
Overview:
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, technology, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG employs approximately 2,000 professionals worldwide—all committed to delivering solutions that change lives for the better. The firm has extensive experience in all 50 states, Canada, and a growing practice in Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.
Provider Corrective Action Coordinator in Augusta, Maine
The Department of Health and Human Services (DHHS) provides supportive, preventative, protective, public health and intervention services that safeguard the public health and assist our customers in meeting their needs.
Provider Corrective Action Coordinator will support the Department’s and Office’s goals and objectives by monitoring quality and compliance activities, coordinating within DHHS, OADS, and other resources outside of OADS regarding corrections activities, collecting, reviewing, and assessing data from various sources, and assuring that the corrections process follows established procedures and timelines
Duties and Deliverables
Quality Services – Provider Corrective Action Coordinator tasks include:
Qualifications:
Experience and Education
This is a full time 40-hours per week position
Knowledge and Skills
Successful applicants will:
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability.
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, technology, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG employs approximately 2,000 professionals worldwide—all committed to delivering solutions that change lives for the better. The firm has extensive experience in all 50 states, Canada, and a growing practice in Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.
Staffing Solutions Organization LLC (SSO), a wholly owned subsidiary of Public Consulting Group, is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve
Provider Corrective Action Coordinator in Augusta, Maine
The Department of Health and Human Services (DHHS) provides supportive, preventative, protective, public health and intervention services that safeguard the public health and assist our customers in meeting their needs.
The Office of Aging and Disability Services (OADS) within DHHS is responsible for ensuring the safety, support and well-being of adults throughout Maine
Provider Corrective Action Coordinator will support the Department’s and Office’s goals and objectives by monitoring quality and compliance activities, coordinating within DHHS, OADS, and other resources outside of OADS regarding corrections activities, collecting, reviewing, and assessing data from various sources, and assuring that the corrections process follows established procedures and timelines
Duties and Deliverables
Quality Services – Provider Corrective Action Coordinator tasks include:
Monitor quality and compliance activities throughout Disability and Brain Injury Services and other administrative units associated with quality activities within OADS- Coordinate within Department and other resources outside of OADS regarding corrections activities to assure that corrective activities are coordinated with other enforcement activities
- Coordinate with district Quality Services staff to pick up agencies at the start of the corrective action process
- Work with agencies throughout the corrections process to conclusion
- Facilitate internal communication regarding corrective status of agencies, including communication with district staff, program staff including enrollment and HCBS, and management
- Collect, review, and assess data from OADS data systems, and other sources as needed, to determine compliance with statutes, rules, and regulations pertaining to delivery of services
- Create documents throughout the corrections process to track progress and communicate with agencies in corrections
- Assure that the corrections process follows established procedures and timelines
- Use Microsoft Office 365 programs, including SharePoint, Excel, Word, Outlook, PowerPoint and other electronic tools to accurately record data
- Participate in initiatives as assigned to support the Department’s and Office’s goals and objectives
- Provide excellent customer service in conducting all work
- Participate in meetings as assigned
Qualifications:
Experience and Education
Six (6) years of education and/or professional experience in either social services casework- Or social services program development/delivery; and/or social services related policy/fiscal/budget administration/analysis work
- Preference will be given to applicants with a bachelor’s degree in social services or a related field, experience in conducting program compliance work, and experience with quality assurance and quality improvement development of services persons with disabilities
This is a full time 40-hours per week position
Knowledge and Skills
Successful applicants will:
Possess or quickly develop knowledge of applicable Medicaid, MaineCare and HCBS Waiver policies and regulation, both state and federal- Understand Person-Centered Thinking and Planning
- Demonstrate a high level of critical thinking and customer service skills as well as excellent communication skills both written and oral
- Work cooperatively with varied constituents, providers and stakeholder groups as well as varied levels of management which may include OADS QA waiver specialists, OADS Resource Coordinators, staff from Division of Licensing and Certification and the Office of MaineCare Services
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability.
Staffing Solutions Organization LLC is an e-Verify participant.
#LI-Remote
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work
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