Job description

Job Summary:
Under the direction of their leadership team, members of local Police, Fire, and Public Works will work assigned events at the Stadium and in the surrounding area, to be scheduled and paid by BEST Crowd Management. Public Safety Team Member work is available year-round on an as needed basis.

Essential Duties and Responsibilities:
Provide exceptional customer service to the client and all guests attending the event
Identify issues occurring at events and forward to Event Manager/Command Staff. May be responsible for writing a report of the situation or assisting with an investigation as directed
Follow and comply with all safety and work rules and regulations. Maintain departmental housekeeping standards
Be cognizant observing the conditions or incidents and report incidents/conditions to the appropriate management staff
Greet patrons in a friendly and warm manner.
Report for work as scheduled and in accordance with all attendance requirements
Perform other duties and responsibilities as requested or required

Minimum Qualifications:
Ability to perform job tasks in a professional manner in a customer service driven industry
Must have the ability to be on your feet in your requested upon area for extended periods of time.
Attention to detail with a constant awareness of surroundings
Excellent communication skills both oral and written; reading, writing and oral proficiency in the English language
Adaptability – Responds effectively to changes in situation or information

Physical and Mental Demands:
While performing the duties of this job, it is required to frequently sit, stand, walk, talk or hear. They are required to stand or walk for extended periods of time. On occasion, they may be required to climb and work in high places, stoop, bend or reach above the shoulders. Position may also require work in confined spaces and exposure to different types of outdoor weather conditions.

Must occasionally lift, push, or pull up to 45 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Working Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

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