Job description
Job Title : Quality Supervisor
Department : Quality Control (410)
Reports to Job Title : Quality Operations Manager
Fair Labor Standards Act Status (FLSA): X Exempt Non-Exempt Hourly
Summary of the Position:
The Quality Supervisor is responsible for assisting management with the execution of quality control programs and systems at the JBSS plant. The person in this position supervises the quality control technicians and is responsible for the direction, supervision, training, and evaluation of employees. Supporting the quality systems manager, the quality supervisor will provide leadership to assure continuity of quality and food safety programs.
Functions of the Position:
% of Time
Essential (E)
or
Marginal (M)
Functions Performed
15%
E
Assists with the development, implementation, review and maintenance of prerequisite programs, food safety plan and the food quality plan.
15%
E
Ensures HACCP plan is maintained, monitored, verified, validated and kept current and CCP’s and pre-requisite programs are monitored, verified and validated as required by the plan. Verifies HACCP documents.
15%
E
Acts as SQF practitioner & PCQI, assures that a protocol for validating prerequisite programs and critical food safety and food quality limits is developed, implemented, and maintained.
10%
E
Responsible for training, scheduling, and development of quality techs and leads.
10%
E
Leads plant teams to assure timely closure of all critical CAPA’s.
10%
M
Assists in the development, implementation and maintenance of production-related quality policies, procedures, programs and systems.
5%
E
Leads investigations for customer/consumer complaints, implements corrective and preventive actions and provides responses and reports in a timely manner to assure timely closure of all critical CAPA’s.
5%
E
Assists in the implementation of quality & food safety related training.
5%
M
Makes proactive recommendations and offers solutions to the Quality Systems Manager to improve quality and efficiencies.
5%
M
Communicates and coordinates activities with other shift supervisory staff and Operations Manager ensuring smooth production work transitions.
5%
E
Participates in regulatory inspections, monthly plant GMP audits, and customer and third-party audits such as AIB and SQF.
Supervisory Responsibility:
Does this position have supervisory responsibility? X Yes No
If yes, please list the titles of the positions for which this position is responsible.
Title of Position :
- Quality Technician
- Quality Lead
Qualifications:
Education, Experience and Knowledge:
- Bachelor’s in chemistry, biology or related field preferred.
- Five plus years’ experience supervising quality personnel in a food manufacturing or GMP regulated environment.
- Basic understanding of microbiology.
- Familiar with food safety related programs.
Certificates, Licenses and Registrations:
- PCQI – Preventive Controls Qualified Individual for food safety plan
- Certified SQF Practitioner
Skills and Competencies:
- Bilingual skills (Spanish/English) preferred.
- Ability to lead, motivate and train others.
- Ability to follow verbal or written instructions.
- Interpersonal skills.
- Proficient with Microsoft Word, Excel, Outlook, PowerPoint, spreadsheets, flow charts and data-based programs such as infinity.
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