Job description
***NEW COMPETITIVE PAY RATES IN OUR QVC FRAZER OUTLET***
The Opportunity:
Reporting to the store leadership team the Retail Store Team Member will perform many duties to provide a high standard of customer service, inventory processing & control while promoting Qurate brands to all who visit the outlet stores.
Your Impact:
Customer Service
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To attend to customer requirements promptly, courteously, and efficiently thereby building a high degree of customer loyalty and repeat business.
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To respond to customer enquiries effectively & efficiently, resolving customer issues where possible at first point of contact.
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To provide a positive image of Qurate to every customer in line with the Qurate brand & values.
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To promote sales by way of merchandising, product knowledge.
Cashier Duties
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To Process sales & refunds through the stores epos system.
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Ensure the till drawer is counted prior to store opening and any discrepancies reported to store management.
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Maintain and complete all necessary documentation for refunds, sundries & voids.
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To disposition customer returns to the correct channel.
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To inform staff & management of any security issue
Stock Room Duties
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To receive deliveries ensuring the correct documentation is present
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To check, price & make good for sale all products received on pallets and record any discrepancies.
Merchandising
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To ensure all product is clearly ticketed displaying the correct information.
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To ensure the product from the stock room is brought onto the sales floor timely and displayed in the correct area
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To ensure the correct positioning and the information held on POS material is relevant to the product.
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Reporting & recording any damaged goods, not fit for sale.
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Maintaining a high standard of store cleanliness, appearance, and hygiene to promote a good image to the customer.
What You Bring:
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Good communication skills
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High level of customer service standards.
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High level of awareness for health & safety in the workplace.
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Must exhibit a professional demeanor and a positive attitude.
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Ability to multitask and prioritize in a fast paced environment.
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Ability to comply with all company policies and procedures.
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Minimum Experience: None
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Preferred Experience: 1 year of retail experience or in a similar function preferred.
#LI-CE2
Join us as we enrich life’s everyday moments – including yours. Apply today!
If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, fashion, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate
flexible working options, our Qurated community
, where intentional connections matter and a company committed to diversity, equity and inclusion, you’ll be amazed at what’s available for our team members! We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with Qurate Retail Group means friendly teams, ambitious projects and fast-moving careers!
For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at
workwithus@qurateretail.com
for assistance.
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