Job description

D4C Brands is hiring Accounts Receivable Representatives in Atlanta, GA.

The RCM Accounts Receivable Representative will be responsible for a portion, if not all, of the functions below. The RCM Accounts Receivable Representative is expected to follow and/or assist other team members with the tasks below:

• Implement accounts receivable action plan as provided by supervisor to increase collections.
• Provide management with weekly issues log identifying issues hindering collections by payor.
• Assist with logistics to ensure field teams receive all information regarding collection efforts.
• Understand practice software (i.e. Dental Vision) and clearing house software.
• Maintain good working relationship with clearinghouse vendor representatives.
• Adhere to all compliance guidelines and regulations as established by D4C Dental Brands, Inc.
• Monitor call queue activity to ensure calls are answered in a timely manner.
• Review queue reports to monitor and track staff productivity.
• Answer and handle incoming business office patient calls that cannot be resolved by field staff.
• Demonstrate superior knowledge regarding dental insurance coverage.
• Understanding practice software ledger.
• Serve as backup to RCM team members as needed.

EDUCATION AND EXPERIENCE:

• High school diploma; Bachelor’s degree preferred.
• 2-3 years of experience working in revenue cycle environment.

SPECIFIC SKILLS :

• Excellent written, verbal, and presentation communication skills.
• Knowledge of the following system softwares:
• ​DentalVison
• EagleSoft
• Dentrix
• Softdent
• Dox
• Practice Works

• Knowledge of government, third party payers, billing requirements and reimbursement methods.
• Knowledge of accounts receivable with an emphasis in collections and refund process.
• Proficient in the use and application of MS Office, specifically Excel.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Atlanta, GA 30341: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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