OVERVIEW:

The Recovery Counselor is responsible for providing ethical and professional addiction counseling and case management services to our program participants. The Recovery Counselor collaborates with the counseling and residence operations teams to support all program participants in our care

DUTIES:

COUNSELING & CASE MANAGEMENT:

• Promote the value of abstinence, harm reduction, positive reinforcement, self-sufficiency, and empowerment with program participants.
• Develop and document treatment plans with program participants to identify and address their needs, including but not limited to recovery, housing, and physical and mental health.
• Evaluate program participants’ progress during all phases of the program. Address barriers to program engagement and the achievement of identified goals.
• Be responsive to being a mandated reporter and report evidence or suspicion of abuse to proper authorities including the direct supervisor.
• Complete and maintain required client records, files, correspondence, and statistics in a timely, clear, thorough, accurate, articulate, and legible manner.
• Submit required reports and documentation of services provided to participants, related to treatment and outcome objectives.
• Create and update discharge and aftercare planning to support ongoing long-term recovery, including referrals to appropriate post-care resources.
• Proactively link program participants to internal and external resources based on their treatment needs.
• Inform clients about the grievance process and protocols on release of information and confidentiality.
• Review and be ready to present the progress of each program participant in weekly case conferences.
• Participate in scheduled case conference and case review meetings, staff meetings, and trainings.
• Identify, network, and refer participants to community-based services as appropriate.
• Represent The Salvation Army Harbor Light Center in the community as needed.
• Accompany program participants to off-site appointments as needed.
• Comply with The Salvation Army’s standards of care.
• Participate in intake and orientation to the program.

SUPPORTING RESIDENCE OPERATIONS TEAM:

• Ensure clients are dressed appropriately while moving through the facility, are not in restricted areas, and are wearing their identification badge and colored lanyard.
• According to schedule and as directed, support searches in the residence for contraband including alcohol, drugs, drug paraphernalia, and various other non-permitted items.
• Follow and reinforce program policies, requirements, and expectations of program participation.
• Assist with all emergency evacuations to ensure the safety and well-being of all participants.
• Respond to emergencies that occur in the residence as requested or required.
• Facilitate Medication Observation according to policies and procedures.
• Enforce house rules, procedures, and protocols for participants.

GROUP FACILITATION:

Facilitate group counseling sessions as required on withdrawal, recovery, alcohol and drug-free lifestyle, relapse prevention, and related community recovery resources.

QUALIFICATIONS, KNOWLEDGE, SKILLS, and ABILITIES:

• Required:
  • Registered and working toward certification or license pursuant to CA Code of Regulations, Title 9 § 13010. Certification preferred.
  • Two years experience in substance abuse and/or mental health counseling.
• Maintain compliance with the requirements for continuing education hours and/or units (CEH or CEU) as determined by the Department of Alcohol and Drug Programs and/or other regulatory agencies.
• Integrity and ability to handle sensitive information in a confidential manner. Excellent organizational skills and ability to multi-task with follow-through.
• First Aid and CPR certification (within first 14 days of employment - company provided).
• Tuberculosis clearance (within first 7 days of employment)
• Ability to be professional, punctual, flexible, and reliable.
• Must not be on active parole or probation.
• Proficiency with Microsoft Office.
• Detailed and results-oriented.
• Desired:
  • Experienced working successfully with issues of substance abuse, mental illness, and other potential barriers to self-sufficiency.
  • Knowledge of co-occurring disorders, gender-responsive, and trauma-informed treatment preferred.
  • Culturally competent and able to work with a highly diverse population.
  • Knowledge of clinical documentation.

Qualified applicants with criminal histories will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.

PHYSICAL REQUIREMENTS:

• Ability to lift to 25 lbs.

COMPENSATION:

• $28/hour if certified

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Acknowledgment of Religious Purposes of The Salvation Army:

The employee acknowledges that he/she has been informed and understands The Salvation Army’s religious purpose and status as a church. The employee agrees that he/she shall do nothing to his/her relationship with The Salvation Army as an employee to undermine its religious mission. The employee agrees and understands that his/her services are a necessary part of The Army’s religious purposes and his/her work related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.

At Will Employment Statement:

I hereby understand and acknowledge that, unless otherwise defined by applicable law, any employment relationship with this organization is of an “at will” nature, which means that the Employee may resign at any time and the Employer may discharge Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.

Experience

• Certification
• 2 year(s): Two years experience in substance abuse and/or mental health counseling.

Licenses & Certifications

• Substance Abuse Counselor

Behaviors

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)