Job description
Keystone Pacific Property Management, LLC currently is in search of a Recreation Assistant in Irvine. This position will offer the right candidate a wide variety of duties, while gaining experience in the HOA industry.
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Summary*: The Recreation Assistant is responsible for telephone coverage, response to customer service requests, issuing key cards, assisting with facilities reservations, daily facility inspections and the performance of administrative duties.
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Part Time Hours*: Saturday 10:00 am - 5:00 pm
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Essential Job Duties and Responsibilities: *
- Response to customer service requests and the performance of administrative duties at the request of the General Manager.
- Support staff in responding to routine customer service requests.
- Provide courteous customer service to all walk-in homeowners by attending promptly to their request and ensuring the appropriate staff members are advised if they are needed to handle a homeowner issue.
- Assist with architectural tracking and key card distribution.
- Issue any work orders as directed or needed for pest control, bee/wasp removal and control, light maintenance, general facilities maintenance, etc. to the proper vendor.
- Provide homeowners the information to reserve recreational facilities.
- Accept and document all homeowner payments received at the Association office and is to send these payments to corporate with the courier.
- Maintain a clean work environment and ensuring cleanliness in the office.
- Practice and adhere to Keystone’s Core Values, Mission and Vision.
- Any additional job duties as required by supervisor.
Qualification Requirements:
- Must have a valid CA Driver’s License.
- Must have reliable transportation and the ability to drive within the community.
- Ability to work under tight deadlines with a high level of accuracy.
- Must be flexible with work schedule for occasional evening and weekend hours and community holiday and/or special events
- Must be proficient with computer programs, including Word, Outlook and Excel.
- Demonstrate organizational skills and ability to independently prioritize daily workload.
- Must work effectively with colleagues and clients.
- Excellent interpersonal skills.
- Strong verbal and written communication.
Education and/or Experience:
- 1-2 years of experience working in a Customer Service role.
- High School Diploma required.
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Work Environment: *
- The work environment and physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Exhibit professionalism, professional attire, and demeanor at all times.
- Ability to drive to communities.
- Ability to sit, stand, and operate business equipment.
- Typical office environment with low level noise exposure.
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Reasonable accommodation will be provided for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system, send an email to _hr@keystonepacific.com_ for assistance. Please include a description of your requested accommodation, your name, and contact information. Note: This email address is_ not for general employment inquiries. Keystone will not respond to inquiries that are not related to accessibility of the on-line application system by individuals with disabilities.
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Keystone Pacific Property Management, LLC is an equal opportunity employer. All applicants will be subject to a Background Check._
Job Type: Part-time
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