Job description
- Functions as a liaison between patients and health care providers or agencies in assisting, organizing, coordinating, and providing optimal health care service.
- Interpreting a foreign language into English and English into a foreign language to facilitate the health care service
COVID-19 Vaccination/s Mandatory
Reports to: Clinical Systems and Quality Manager
Supervises: N/A
Dress Requirement: Business casual
Work Schedule:
Monday through Friday during standard business hours
Times are subject to change due to business necessity
Non-Exempt
Job Duties, these are considered essential to the successful performance of this position:
- Collects and evaluates information about a patient regarding opportunities to assist in achieving patient/family needs, continuity of care, and realistic outcomes
- Interpreting a foreign language into English and English into a foreign language to facilitate the health care service
- Refers and coordinates appropriate processes as assigned
- Researches, documents, and informs co-workers and patients about the available health resources at the local, state, and federal levels
- Notifies the patient of appointments scheduled, makes follow-up calls to specialist to ensure that client attended appointments, and reminds provider to submit a Consultation Report
- Maintains competency in obtaining and inputting medical information to and from clinical and /or other information systems, including accessing information as required to complete the referral process
- Accurately, clearly, and efficiently documents actions taken and activities performed
- Provides continuity of care to each patient and their family members
- Other duties as assigned
Job Qualifications (Experience, Knowledge, Skills, and Abilities)
- Preferred associate degree or higher. Experience with healthcare referrals preferred.
- Preferred holder of interpreting certificate
- Willingness to work with all cultural and socioeconomic groups without judgment or bias
- Demonstrates ability to cooperatively work/mediate with all age groups and family groups
- Compliance with the HIPAA law and regulation; ability to confidentially retain information, passing only necessary information to those needed to perform their duty
- Ability to work with minimal supervision and exercise sound independent judgment
- Excellent familiarity and application with medical terminology
Facility Environment:
All facilities have a medical office environment with a front-desk reception area, separate patient examination rooms, pharmacy stock room, business offices, hallways, and private toilet facilities. All facilities are on the main ground floor and ADA compliant. This position’s primary work area is:
- kept at a normal working temperature
- sanitized daily
- maintains standard office environment furniture with adjustable chairs
- maintains standard office equipment; ie, computer, copier, fax machine, etc., at a normal working height
colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.