Job description

Overview: Western Michigan University Homer Stryker M.D. School of Medicine is recruiting a Registered Nurse-Phone Triage. Responsible for providing professional nursing care to patients via telephonic assessment and triage. Works collaboratively with physicians and other health care workers to provide ambulatory patient care and to facilitate medical education.

*
*
Responsibilities:

• Refers abnormal lab work to physician for appropriate follow up.
• Calls in prescription refills.
• Facilitates the education of residents, medical students and other health care disciplines.
• Discuss day to day issues with team leader for resolution.
• Availability to work occasional overtime on weekends or evenings to complete time sensitive projects.
• Acquires knowledge for new technology and policy/procedure revisions.
• All other duties as assigned.

Specific clinic nurse responsibilities:

• Provides care for all nurse visits and provides initial data gathering for all post hospital discharge visits.
• Receives and manages verbal and telephone orders.
• Initiates and/or oversees all intravenous medications/fluids.
• Precepts students from schools of nursing as designated in established contracts.
• Provides nursing leadership and knowledge in emergency care situations.
• Assists other team members in resolving patient care problems, supplementing patient teaching regarding medication, healthcare issues and available resources.
• Directs patient flow and room assignments.
• Collects patient information pertinent to physician visit or procedure.
• Assists physicians and team with treatment, tests, and orders.
• Performs waived testing.
• Administers ordered medication as approved.
• Documents patient care and actions per clinic standard.

Specific phone triage responsibilities:

• Utilizes age specific protocol manuals designed for patient assessment.
• Performs telephonic patient assessment for all ages.
• Documents call processing in the EMR and/or paper medical record.
• Schedules urgent appointments and extended hours clinic appointments; may make or direct other appointments; all in accordance with scheduling guidelines.
• Assists in continuity of patient care by proper transfer of patient information.
• Participates in the revision and maintenance of protocol manuals and clinic specific scheduling guidelines.

Qualifications:

• Two years’ experience in healthcare setting.
• Two years’ experience in phone triage for telephonic position required, three years’ experience preferred.
• Current Michigan license.
• Knowledge and ability to use the electronic medical record (EMR).
• Knowledge of phone system.
• BCLS certification.
• Working knowledge of basic word processing.
• Knowledge and ability to use Outlook messaging, appointment scheduling and the calendar.
• Demonstrates the ability to recognize priorities in organization of work flow.
• Able to perform duties independently, with a minimal need for direct supervision.

About Western Michigan University Homer Stryker M.D. School of Medicine (WMed)

We are committed to excellence and health equity through transformative medical education, high-quality, patient- and family-entered care, innovative research, and community partnerships within a just culture of diversity, equity, inclusion, and belonging. Our vision is health equity for all in Southwest Michigan through innovation in the practice and study of medicine.

The medical school is a collaboration of Western Michigan University and Kalamazoo's two teaching health systems, Ascension Borgess and Bronson Healthcare. The medical school is a private nonprofit corporation supported by private gifts, clinical revenues, research activities, tuition, and endowment income. Building upon a $100 million foundational gift in 2011, WMed is a recipient of the Empowering Futures Gift, a philanthropic commitment of $300 million to support the mission of the medical school. WMed contributes to the economic vitality of Southwest Michigan through the services we provide as well as the creation of 1,600 new jobs and an annual estimated economic impact of $353 million in Kalamazoo and Calhoun counties.

WMed is fully accredited by the Liaison Committee on Medical Education and the Higher Learning Commission. The medical school offers a comprehensive, innovative four-year Doctor of Medicine degree program and two Master of Science degree programs in Biomedical Sciences and Medical Engineering. We train physicians in 10 residencies and five fellowships accredited by the Accreditation Council for Graduate Medical Education. To support our educational mission, we have Joint Accreditation for interprofessional continuing education, which incorporates accreditation by the Accreditation Council for Continuing Medical Education.

WMed Health is the clinical practice of the medical school with more than 300 providers offering comprehensive primary care and specialty services in several locations throughout Kalamazoo, Portage, and Battle Creek. The Department of Pathology faculty serve as the Office of the Medical Examiner for counties throughout Michigan and northern Indiana.

The W.E. Upjohn M.D. Campus located in downtown Kalamazoo serves as the primary educational facility with faculty and administrative offices, student study and social spaces, team-based learning halls, a state-of-the-art Simulation Center accredited by the Society for Simulation in Healthcare, basic science research labs, as well as toxicology and forensic pathology labs.

WMed is building upon Kalamazoo’s century-long foundation of drug discovery and medical device development with a strategic investment in clinical, laboratory, community, and educational research. The Center for Immunobiology, Center for Clinical Research, Research Histology Lab, Innovation Center, and Human Research Protection Program contribute to the medical school’s advancement of knowledge through innovation and discovery.

_
Western Michigan University Homer Stryker M.D. School of Medicine is an Equal Employment Opportunity/Affirmative Action employer of females, minorities, individuals with disabilities, and protected veterans, and actively strives to increase diversity within its community. We provide a drug- and tobacco-free workplace._

EEO Minorities/Women/Disabled/Protected Veterans.

Location: 1000 Oakland Drive, Kalamazoo, MI 49008

Job Type: Full-time

colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.