Job description
Overview:
The purpose of this job is to balance incoming remote capture POD runs from the branches and other locations using the remote capture system in Jackson, MS.
Responsibilities:
- Keying and balancing POD runs on the remote capture system
- Keeping notes on POD run problems for branch phone calls
- Making phone calls to branches for rescanning of items
- Perform additional duties as assigned
- High School education
- 1 year of customer service experience
- 1 year teller, remote capture, or proof experience
- Knowledge of balancing process
- General knowledge of debits and credits
- General knowledge of Micr fields
- General knowledge of teller documents and the proof function
- Good communication skills (via phone and in person)
- Good 10 key skills (testing required) (5000 Key Stokes with less than 20% error rate)
- Ability to perform independently in a production environment, with little direct supervision
- Ability to perform word processing and basic spreadsheet functions
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