Assists with a variety of clerical and data entry projects.

Responsibilities Include:

• Create and do upkeep on new and existing filing systems
• Handle and prioritize projects as assigned by management
• Must meet the department's quality and production standards for this job, as provided on the work standards grid

Minimum Education & Experience

• HS or GED
• Healthcare background preferred

Mental/Visual Concentration or Manual Dexterity

• Requires normal concentration
• Easily learned, simple movements

Computer Operations

• Must be PC literate
• Typing scores of 35 WMP
• Proficient in 10 key
• Basic Microsoft Word and Excel knowledge required

Physical Work Environment

• Normal degree of physical effort in typical office environment with comfortable, constant temperatures and absence of objectionable elements
• May be subject to interruptions
• May be required to lift a maximum of 50 lbs
• May need to work offsite with minimal travel
• Must be able to work a flexible schedule as business needs requires
• Meets established attendance and punctuality guidelines

Customer Focus

• Understand customer needs, both internal and external

Quality Focus

• Looks for opportunities to provide the highest quality service
• Maintains appropriate documentation
• Works with other employees/departments to ensure timely and quality service

Analysis

• Normal analytical/problem solving skills
• Normal research skills
• Mathematical proficiency required

Planning

• Solid organizational skills
• Ability to prioritize and multitask

Communication

• Normal written and verbal skills
• Listens actively and communicates effectively with participants, coworkers, clients, employers, and vendors

Interpersonal Relations

• Assists participants, coworkers, clients, employers, and vendors in a friendly, courteous, and professional manner.
• Uses courtesy in communication and working with others
• Works with other employees/departments to ensure timely and quality service
• Patience and rapport with others required

Teamwork

• Works well in a team environment with minimal supervision
• Contributes to team tactics to meet defined goals
• Supports a work environment that is conducive to team productivity
• Accepts team decisions and works toward implementation

Positive Attitude

• Highly motivated
• Demonstrates flexibility and resilience when faced with multiple demands and shifting priorities

Integrity

• Approaches all business decisions and actions guided by sound personal and professional beliefs
• High level of credibility and confidentiality
• Earns trust by dealing honestly and following through on commitments

Testing Requirements

• Pre-Employment Test for new hires to Zenith American Solutions
• Typing Test
• 10-key Test