Job description

Help Us Help People to Realize the Resilience That’s Within Them.

Do you enjoy helping people to achieve their goals and dreams?

Want to work for a company committed to supporting, educating, and empowering people to choose and achieve what is important to them?

Monarch NC, a provider of high-quality and trauma-informed care for people with intellectual and developmental disabilities, mental illness and substance use disorders, is seeking an experienced Residential Manager to join our team in Providence, RI.

The Residential Manager will provide onsite management of the daily operations of assigned locations. They support both staff and the individuals they support to enhance quality of the life through services that enable individuals to achieve their personal dreams and goals within their community.

Responsibilities include:

• Ensure the person-centered plan is implemented creatively and innovatively as well as timely. Ensure that staff utilize person-centered and positive approach strategies when supporting individuals receiving services through on-site observation, role modeling and person specific training. Determine ways to implement goals and objectives in the community. Provide initial and on-going assessments, and give input to Team Leader into person-centered plan modifications.
• Ensure plans are documented effectively and appropriately and updated in a timely fashion.
• Develop an in-depth knowledge of the people supported and their preferences, challenges and daily routines.
• Provide leadership, direction and supervision to assigned personnel including floaters and substitute staff. Mentor and monitor performance and implementation of assigned responsibilities by being present during day-to-day activities on all shifts and by unannounced visits. Complete performance evaluations, coaching and counseling and discipline as needed and/or required. Assist in administrative duties such as reviewing time sheets to ensure accuracy and submitting for payroll and necessary payables.
• Develop and initiate a system that provides a means for communication across shifts, divisions and between consultants, professionals, outside agencies, families and management staff.
• Ensure that staffing schedules and daily operations meet the needs of the people being supported. Arrange for supervision of program when away from the program.
• Maintain accurate documentation in handling house petty cash, charges and funds of the people we support. Take responsibility for control of all funds disseminated to staff.
• Ensure residents are included in shopping activities and ensure that expenditures do not exceed budgeted amounts unless authorized.
• Ensure that all required and/or requested reports/documentation are completed. Assist in maintaining the records of the individuals supported. Participate in the coordination and completion of daily, monthly, quarterly, and annual documentation in the EHR and/or medical record.
• Drive and travel may be required.
• Complete all other relevant responsibilities as assigned by the supervisor.

To qualify, candidates must have the following:

• A High School Diploma or equivalent is required.
• At least 4 years of post-graduate experience working with people with intellectual disabilities, developmental disabilities, mental health issues or substance abuse issues.
• At least 2 years of residential management experience.
• A valid Driver's License is also required.

We understand that in order for our professionals to take good care of our people, we need to take good care of them too. That’s why we offer the following benefits:

• Employee Care Fund for Monarch staff facing financial hardship as a result of unforeseen circumstances like a natural disaster, house fire or other emergencies!
• Medical, Dental and Vision Insurance
• Paid Time Off, including 10 paid company holidays
• Our company qualifies for the Student Loan Forgiveness Program!
• Employee Development Program
• Employee Retirement Plan
• Employee Referral Program
• Employee Assistance Program

...and much more!

Come join us in our mission to support people with disabilities in growing toward their potential, reaching their dreams, and making their own informed choices about where they live, learn, work, play and worship. We look forward to working with you!

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Day shift

Education:

• High school or equivalent (Required)

Experience:

• residential management: 2 years (Required)
• mental health: 4 years (Required)

Work Location: In person

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