Job description

Cafe Boku in Ojai is hiring for a cafe manager! This person will manage all aspects of the cafe and report directly to Boku Superfoods CEO.

Cafe Boku Concept- Charge your car, charge your body. A plant-based cafe that offers bites & beverages infused with our organic superfood blends. Our menu is allergen-friendly & offers grain-free options for every meal. We pride ourselves in always using organic and local ingredients whenever possible.

The proper candidate will have experience managing and excellent organizational & communication skills. A love for health & wellness and an interest in superfoods is a must.

Please let us know if you are interested.

General

• Assist in overseeing and managing all areas of the cafe and making the necessary decisions to ensure the delivery of an excellent experience for our guests. Ensure there is a safe and productive work environment for staff members.

Food safety and planning

• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
• Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
• Responsible for ensuring consistent high-quality food preparation and service.
• Maintain professional restaurant image, including restaurant cleanliness, proper attire, and appearance standards.

Guest Service

• Ensure positive guest service in all areas. Respond to complaints and suggestions, taking any and all appropriate actions to turn dissatisfied guests into return guests.

Operational responsibilities

• Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or staff member is injured.
• Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
• Use softwares such as Toast, Xtra Chef and Google Sheets.
• Proper inventory, ordering and receiving of all goods and supplies used in cafe.
• Accomplishing financial objectives including sales growth, cost management, profit growth, cost control and quality control.

Personnel

• Conducting strong interviews and attracting high quality candidates
• Ongoing developing & coaching the team to their full potential by providing feedback, establishing performance expectations and by conducting regular performance reviews.
• Maintain an accurate and up-to-date plan of restaurant staffing needs and create schedules accordingly.

Core Competencies

Professionalism & Inclusiveness

• Shows respect for people (peers, staff members; vendors and guests).
• Sets the standard for appropriate attire and is well groomed.
• Always presents and represents the company in professional, courteous and respectful manner (guests, staff members, and vendors).

Managing & Developing people

• Coaches, evaluates, develops, inspires people; sets expectations, recognizes achievements, manages conflict, aligns performance goals with company goals, provides feedback, group leadership; delegates.
• Conduct weekly meetings & pre-shifts with staff.

Problem-solving

• Problem-solving - Identifies problems, involves others in seeking innovative, simple solutions, conducts appropriate analyses, searches for best solutions, responds quickly to new challenges.
• Decision making - Makes clear, consistent, transparent decisions; acts with integrity in all decision-making; distinguishes relevant from irrelevant information and makes timely decisions.

Communication

• Connects with peers, subordinates and guests, actively listens, clearly and effectively shares information, and demonstrates effective oral and written communication skills.
• Consistently follows through with record-keeping software, and email and efficiently uses all other communication tools.

Leadership

• Accepts responsibility for work; develops trust and credibility; demonstrates honest and ethical behavior.

Teamwork

• Cooperates and collaborates with colleagues when appropriate; works in partnership with others.
• Sets the standard for team behaviors and does “whatever it takes” to create a consistently great work and guest experience.

Service Focus

• Recognizes, rewards, and emphasizes our commitment to guest service excellence.
• Sets the example with adherence to standards and procedures.

Accountability, Consistency, and Follow-through

• Can be relied upon to complete tasks and fulfill obligations.
• Has a consistent, ongoing record of successful systems completion.
• Keeps CEO promptly and fully informed of all issues and takes prompt corrective actions where necessary or suggests alternative courses of action.
• Completes job responsibilities and performance objectives in a timely and effective manner and in accordance with policies and procedures.

Qualifications

• High School Diploma required
• 2+ years of previous work experience in a quick-service restaurant
• Speak, read, and write English fluently
• Experience managing in the food service industry
• Proficient in the following restaurant functions: food planning and preparation, purchasing, sanitation, and restaurant safety
• Possess basic math skills can operate a cash register and POS system
• Passionate about food and hospitality
• Friendly, upbeat, and cooperative
• Able to complete tasks on or before set deadline.
• Able to work well with others and set an exemplary example of leadership and respectful communication.
• Must pass Serv Safe Food Handler Management course and test

Physical Requirements

• Perform duties that require standing, walking, reaching, bending, stooping, wiping, twisting, climbing, and lifting/carrying (up to 25 lbs. individually).

Work Conditions/Hours

• Hours will vary in accordance with business necessity, including early morning, late evenings, weekends and/or holidays.
• Works with equipment typical of a restaurant kitchen as well as work with phones, computers, and other office equipment.

Job Type: Full-time

Pay: $26.00 - $33.00 per hour

Benefits:

• Employee discount

Experience level:

• 2 years

Restaurant type:

• Café
• Casual dining restaurant
• Coffee shop
• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• 8 hour shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to commute/relocate:

• Ojai, CA 93023: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: One location

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